Front Desk Supervisor

Canonsburg, PA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Our hotel is seeking a highly motivated and experienced Front Desk Supervisor to join our team. The ideal candidate will be responsible for overseeing the daily operations of the front desk managing a team of front office agents coordinating guest services and ensuring that all guest interactions are positive.

Responsibilities:

- Oversee the daily operations of the front desk ensuring that all tasks are completed efficiently and effectively

- Manage a team of front office agents providing guidance training and support as needed

- Coordinate guest services including check-in check-out and room assignments

- Liaise with other departments such as housekeeping and maintenance to ensure the smooth operation of hotel activities

- Maintain a high standard of customer service ensuring that all guest interactions are positive

- Handle any escalated guest issues ensuring that complaints are resolved quickly and effectively

- Train staff on hotel policies procedures and customer service standards

- Manage shift schedules ensuring that all shifts are adequately staffed

If you are a highly motivated individual with a passion for hospitality and a proven track record of success in a supervisory role we encourage you to apply for this exciting opportunity.

Requirements

Requirements:- High school diploma or equivalent- Minimum of 1 year experience in a supervisory role in the hospitality industry- Excellent communication and interpersonal skills- Strong leadership and team management skills- Ability to work in a fast-paced environment and handle multiple tasks simultaneously- Proficient in Microsoft Office and hotel management software

Required Experience:

Manager

DescriptionOur hotel is seeking a highly motivated and experienced Front Desk Supervisor to join our team. The ideal candidate will be responsible for overseeing the daily operations of the front desk managing a team of front office agents coordinating guest services and ensuring that all guest inte...