Technical Application Specialist
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
Job Title
TechnicalApplication Specialist
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Insert key local benefits that differentiate us in the market.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.
The Opportunity
This position works out of our Riyadh. Field site. location in the Core Diagnostic division.
Divisional Information
Diagnostics
Were empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day more than 10 million tests are run on Abbotts diagnostics instruments providing lab results for millions of people.
What Youll Work On
- The Application Specialist is responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on-site assay implementation application support and application troubleshooting on Abbott Systems.
- Ensures that all activities are performed in compliance with quality system requirements.
- Deliver customer operator training in Abbott facilities or on-site.
- Perform new instrument and assay implementations through Test of Record (TOR).
- Perform on-site assay investigation troubleshooting and operator training and coaching.
- Success in this role is measured by customer satisfaction score (NPS) service key performance indicators achievement and resolution rates.
- Travel extensively within the service area.
Required Qualifications
Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / Electrical / Mechanical or medical technology is preferred.
Language:
- English
- Arabic
Minimum Experience Required:
2-3 of relevant experience.
Minimum Skills Required:
- Proven track record in a similar position supported by management and customer references.
- Knowledge of Microsoft Office (Word PowerPoint Excel).
- Successful engagement with customers specifically lab staff.
- Strong communication coaching and training skills.
- Technical experience for product line responsibility.
- Strong experience in use of analytical and software tools.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
Connect with us at on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRLB Core Lab
LOCATION:
Saudi Arabia > Riyadh : NCCI Tower
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 100 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Work in noisy environment
Required Experience:
IC
Key Skills
- Laboratory Experience
- SQL
- Accounts Receivable
- .NET
- DICOM
- Cash Application
- Product Demos
- Sonography
- Customer Support
- Medical Imaging
- Technical Support
- Application Support
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
