Accounts Receivable Specialist
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Job Location:
Biddeford, ME - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
mSupply is North Americas leading distributor of OEM repair parts and equipment serving professionals in the appliance HVAC plumbing commercial kitchen and pool/spa industries. Headquartered in St. Louis MO mSupply is a multi-billion-dollar enterprise offering an extensive product range industry expertise and seamless service. With more than 2000 associates across the U.S. and Canada mSupplys family of brands delivers with speed reliability and precision through its branches distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information visit.
Based in Hartford CT BellSimons has provided top-notch HVAC plumbing and refrigeration products from leading manufacturers to residential and commercial clients since 1940. Their catalog includes a full line of equipment controls supplies and replacement parts. Their dedication to quality service and extensive inventory makes them a one-stop shop for all their customers supply needs. They are a trusted provider of quality brands including RUUD Mitsubishi Electric Delta and Moen. For more information visit .
Job Summary
The Accounts Receivable Specialist is responsible for managing and securing accurate payment and collections for assigned customers. This role prepares reports on outstanding balances and collection activities to keep management aware of customer account performance and risk assessment.
Job Duties & Responsibilities
- Builds and maintains strong customer relationships to ensure satisfaction and loyalty through prompt professional communication and issue resolution.
- Collaborates with internal departments to resolve customer concerns efficiently fostering a culture of professionalism integrity and teamwork.
- Reviews daily aging reports and contacts customers with balances over 30 days past due; documents collection efforts negotiates payment arrangements and ensures timely resolution.
- Monitors account payment behavior to identify high-risk accounts; recommends escalation to outside collection agency or legal action when necessary.
- Maintains Accounts Receivable over 90% current with less than 3% over 90 days past due.
- Responds to job queues within two minutes to avoid delays in order processing or customer service.
- Provides accurate updates on delinquent accounts to management weekly and monthly.
- Processes ACH/ECheck credit card transactions Lien Waivers and related documentation within one business day.
- Handles NSF (Non Sufficient Funds) checks immediately upon notification.
- Supports branch locations with credit card issues customer credit holds and prioritizing resolution of time-sensitive matters.
- Performs additional duties as assigned adapting to evolving organizational needs and responsibilities.
Minimum Job Requirements
- High School diploma or its GED equivalent
- 2 years or more experience with accounts receivable and/or cash applications
- High degree of personal ethics customer service and commitment to safety.
- Demonstrate Intermediate level in MS Office suite applications (Excel Outlook Word)
- Aptitude for mathematical operations and numerical analysis.
- Use computers photocopiers scanners phone systems and meeting and virtual platform sharing relative to the needs of the job.
- Minimum keyboarding skills of 40 words per minute.
- High ethical standards integrity and a strong sense of ownership.
- Ability to operate in a dynamic fast-paced environment while meeting deadlines.
- Exceptional organizational and project management skills.
- Regular verbal communication via phone and in-person interactions (up to 6 hours daily).
- Bending lifting and carrying materials weighing up to 20 lbs.
- Prolonged sitting (up to 8 hours) with intermittent standing and walking throughout the shift
- Continuous use of fingers hands and arms for computer and office-related tasks
- Frequent use of office equipment such as computers phones and scanners (up to 8 hours daily)
What We Offer:
We prioritize your well-being from day one with a comprehensive benefits package that includes:
Medical dental vision and prescription coverage effective immediately
401(k) plan with company contributions
Life insurance and short- and long-term disability coverage
HSA/FSA options and an Employee Assistance Program (EAP)
Paid time off including vacation holidays and personal days
Weekly pay employee discounts and more
Equal Employment Opportunity & Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex age race color creed religion national origin citizenship or immigration status sexual orientation gender identity or expression disability genetic information marital status veteran or military status or any other status protected by applicable federal state or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs in accordance with applicable law. To request a reasonable accommodation please contact
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Collection calls
- A/R Management
- credit memos
- Past due Account
- General Ledger Accounting
- Accounting
- CMA
- Excel
- Payment Plans
- Account Balances
- Credit Card
- Financial statement
- Special projects
About Company
North America’s largest and most trusted supplier of residential and commercial parts for appliances, HVAC, plumbing, commercial kitchens and pool and spa.
