Global Director Operational Talent solutions specialization

people at the heart of everything we do

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients our talent our employees and society. We combine our passion for people with the power of todays technologies. This helps us support people and organizations in realizing their true potential. We call this human forward. Learn more about our mission history and values on our website:

our business strategy

With our aspiration of becoming the most equitable and specialized talent company we set out a strategy with seven key commitments ranging from how we become the destination of choice for our talent deliver a new standard for client centricity and create world-calls functions driving operational excellence through the organization.

Within the global business operations team were looking for a

Global Director Operational Talent solutions specialization

location: Europe

As Global Director Operational Talent solutions specialization you will be part of the business operations team. As a recognised expert with in-depth knowledge and experience within the Operational talent segment you will co-create and deliver our specialization strategy. Making impact on our markets by driving growth operational excellence client and talent attraction engagement and retention. With a strong focus on accelerating our business and defining the growth strategy for our defined global growth segments Logistics and Skilled this role your key stakeholders are the (sub)specialization leaders and MDs across top OpCos in Europe as well as the members of the ELT and EB . This role reports to the Global head of business operations.

your key responsibilities

• has a holistic view on the OTS market and its future state.

• anticipates and defines client and talent needs within the segments of Operational talent solutions and in particular Logistics Skilled trades and outsourcing.

• determining and optimizing the strategic direction of the sub specialization which include the value proposition go to market approach talent strategy and delivery models required to win within this segment towards clients and talents. Based on an integrated approach leveraging all our services and capabilities

• co-create and support concrete plans to drive growth through specialization in our key markets

• support and drive growth acceleration projects and operational excellence within the markets by applying the right delivery models and driven by our key metrics

• work closely with our internal teams to translate the needs into a global strategy way of working and specifications for our client and talent platforms and digital solutions.

• leads cross-functional initiatives anticipating challenges and collaborating with leaders to implement strategic solutions that drive long-term growth and efficiency. Potentially partnering /creating alliances with external suppliers delivering best in class solutions.

• network effectively within the scope of your portfolio and develop strong business relations liaise with our internal teams and work cross-functionally regarding any client and talent needs

your experience

• solid knowledge and experience within the Operational Talent segment and the solutions needed in the market

• experience in business development engagement and influencing on C-level

• has ideally working in more than one country and cooperating with global

your competencies

Within Randstad we defined the following leadership competencies:

• delighting people: connect people (client talent employee society) building strong client relationships and delivering talent-centric solutions.

• performing today: resourcefulness securing and developing resources effectively and efficiently.

• leading change: manages ambiguity operating effectively even when things are not certain or the way forward is not clear.

• securing the future: drives vision and purpose painting a compelling picture of the vision and strategy that motivates others into action.

for this specific role the following complementary competencies also apply

• strategic mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. Has excellent analytical and strategic skills with good business judgment and problem-solving qualities

• applies outside-in innovative thinking: strives to push the boundaries eagerness examines new possibilities by investigating and asking questions new possibilities are explored and/or discovered. With the ability to drive change and adapt quickly in an agile environment assuming something better is still out there. Is comfortable leading what isnt understood.

• collaborates reaches out: manoeuvering comfortably through complex policy process and people-related organizational dynamics recognising the value that different perspectives and cultures bring to an organization. With excellent corporate agility to collaborate and build relationships at all levels of the organization

• creating clarity - showing line of sight: making sense of complex high quantity and sometimes contradictory information to effectively solve problems and provide direction delegating and removing obstacles to get work done

• thought leadership; ability to assimilate broad strategic & complex topics and translate them into tangible portfolio related impacts

• high impact presence and is capable of quickly establishing credibility influencing and persuading at all levels of the organization. Is a dynamic and energetic people leader with high integrity and gravitas who is able to provide transparency direction and leadershipBeing able to build relationships at the C suite level.

• has a strong results orientation and a tireless work ethic tenacious with the emotional intelligence to know when to push harder and when to look for alternatives (assertive and courageous)

• good command of the English language in spoken and writing is needed in the day-to-day performance of the role

What do you get in return

In return for your talent and effort we pay a good competitive salary and offer attractive benefits. Job security and a great work-life balance mean we take care of each other. Imagine having an instant network where everyone wants you to succeed. And we have the numbers to back that up: were 39530 employees strong with over 4826 offices in 38 countries. And 48% of our management is female.

Randstads performance standards are high but as a team well make sure you reach and even exceed them through a wide range of learning and development opportunities. Joining our team means getting to work with great people. Each of them is crucial to maintaining our open-minded entrepreneurial and vibrant company culture.

Sure youll work hard but this hard work is also rewarded and success is celebrated. Its the culture youll find in any of our global Randstad offices. So if you recognize yourself in the profile above we gladly invite you to apply for this role.

about Randstad

Randstad is the worlds largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality diverse and agile workforces they need to succeed. Our 46000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.

Randstad was founded in 1960 and is headquartered in Diemen the 2022 in our 39 markets we helped more than 2 million people find a job that feels good and advised over 230000 clients on their talent needs. We generated revenue of 27.6 billion. Randstad N.V. is listed on the Euronext Amsterdam. For more information see

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