NDS Processing Operations – Operations Analyst IV
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Job Location:
Lincoln, NE - USA
Yearly Salary:
$ 43672 - 82087
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.
Position focused on supporting Consumer Loans back-office teams through data-driven project execution and strategic analysis. Utilizes advanced data skills to extract interpret and analyze complex datasets delivering actionable insights and recommendations to enhance processes. Proactively supports leadership needs while driving value through automation continuous improvement and effective communication of findings.JOB RESPONSIBILITIES:
- Create/Update/Maintain reports for business needs.
- Reviews analyzes and evaluates business systems and user needs.
- Manage multiple conflicting priorities & consistently meet deadlines.
- Capable of communicating and negotiating effectively with all levels of users and management
- Work with other analysts and management to conduct analysis and solve problems regarding routine & chronic problems.
- Interpret and translate business requirements into detailed functional specifications and work plans for other Team members.
- Utilized as a subject matter expert for repeatable process.
- Acquire knowledge in systems and processes.
- create and maintain the documentation for system functionality processes and procedures.
- Participate in and facilitate Consumer Loan projects to make improvements within departments.
- Actively participate in projects/initiatives with leadership team
- Support training and advanced analytic workshops as required.
- Learn basics of and participate in CPI projects.
- Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.
EDUCATION:
4-year college degree preferred.
EXPERIENCE:
Advanced experience with database concepts and simple query language (SQL)
Must have strong analytical skills to solve complex issues in a timely manner alongside an understanding of investment process flows required.
3-4 years of experience in an analytical student loan technical problem-solving or project management position.
Some experience with report writing tools Crystal reports (Business Objects) required
Some experience with project management on small to medium projects preferred
COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:
Beginning understanding of SQL language Initiative/ Willing to learn by picking up new work
Problem Solving Agile Methodology
Business Math
Oral communications Written communications
Decision Making and Critical Thinking
Accuracy/Attention to Detail
Project Management
Managing Multiple Priorities
Moderate understanding of Crystal and Snowflake reporting
Moderate understanding of Jira and Confluence
Pay range for this position is $43672.39 - $82087.14 annually.
Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.
Nelnet is a Drug Free and Tobacco Free Workplace.
Required Experience:
IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Learn more about Nelnet businesses. Explore jobs and internships in a variety of fields and locations to serve areas across the globe.
