Collections Specialist Canada
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
TheCollections Specialistobtains payment updates collects maintains and ensures accurate payments for the assigned customer base. Administers timely collection follow-ups and is highly effective atadhering to collection policies to optimize collection efforts.
Job Duties & Responsibilities
Conducts high-volume daily outbound collection efforts via email and phone documenting all activities in the ERP system.
Monitors A/R performance maintaining over 90% of accounts within 3% past due.
Pulls and reviews daily aging reports; follows up on balances over 30 days addressing payment status billing issues and resolutions.
Alerts management to non-compliant customers and responds promptly to credit hold queues to prevent service delays.
Maintains courteous professional communication and collaborates cross-functionally to resolve customer issues.
Oversees assigned A/R inbox and supports departmental operations as needed.
Maintains proficiency in company systems for tasks such as data entry messaging call logging and workflow updates.
Performs additional duties as assigned adapting to evolving organizational needs and responsibilities.
Qualifications
High school diploma or GED required; minimum 3 years of B2B collections or related experience.
Strong aptitude for numerical analysis and mathematical operations.
Intermediate proficiency in MS Office (Word Excel PowerPoint Outlook) and skilled in standard office technology and virtual collaboration tools.
Physical Demands & Work Environment
This role requires up to 4043 hours per week and involves regular physical activity including:
Bending lifting and carrying up to 10 lbs
Extended use of hands and arms for computer tasks
Sitting for up to 8 hours with periods of standing and walking
Frequent use of hearing and speech for communication (up to 6 hours daily)
Operation of office equipment (computers phones scanners) for up to 8 hours
Visual acuity for near far color and peripheral vision with depth perception and focus adjustment
What We Offer:
We care about your well-being from day one. Heres a snapshot of the benefits we provide:
Comprehensive health benefits 100% paid by the company extended health coverage dental vision and prescription drugs effective your first day
Life insurance plus short- and long-term disability coverage
Paid time off vacation holidays and personal days
Employee Assistance Program (EAP); Employee discounts and much more
mSupply is committed to providing accommodation for people with disabilities. If you require accommodation during the application process please contact
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
North America’s largest and most trusted supplier of residential and commercial parts for appliances, HVAC, plumbing, commercial kitchens and pool and spa.
