Join Our Portugal Team German-Speaking Support & Content Moderator Role
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Job Location:
Luxembourg - Luxembourg
Monthly Salary:
Not Disclosed
Posted on:
12-10-2025
Vacancies:
1 Vacancy
Job Summary
URGENT HIRING WELCOME BONUS: 3000 euros (for German market available until July 31st)
Location: Porto or Lisbon Portugal (on-site or remote based in Portugal)
Language Requirements: German (C1) English (B2)
Contract Type: Full-time Shifts (including weekends if required)
Relocation Support: Available for eligible candidates
About the Role
Are you fluent in German and ready to join a leading global customer experience team in Porto Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.
Youll provide user support and ensure content compliance working alongside a diverse high-performing team in a dynamic and international environment.
What Youll Do
Customer Support:
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Respond to inquiries via phone email or chat
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Assist with troubleshooting and issue resolution
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Provide accurate product and service information
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Maintain excellent customer satisfaction levels
Content Moderation:
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Review and evaluate user-generated content
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Enforce compliance with platform policies
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Escalate complex cases to specialized teams
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Ensure content quality objectivity and safety
What Were Looking For
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German fluency (C1 or higher)
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English proficiency (minimum B2)
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EU citizenship or valid residence/work permit in Portugal
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Strong communication and interpersonal skills
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Availability to work on-site in Porto
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Flexibility to work in rotating shifts including weekends if needed
Accepted Documents
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EU ID or Passport
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Portuguese Residence Card
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Manifestação de Interesse (SEF proof of registration)
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Visa holders (eligibility confirmed case by case)
If youre a German speaker looking to advance your career in Portugal join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!
Relocation Package (On-site Only)
For candidates relocating from outside Portugal:
- Shared accommodation for up to 12 months (280/month utilities included deducted from salary)
- Hotel accommodation for up to 28 days (project-dependent)
- Flight reimbursement up to 400 after 6 months (economy class)
For candidates already in Portugal (in competitors housing):
- Hotel stay up to 15 days (project-dependent)
- Travel reimbursement up to 150 after 6 months (economy class)
Key Skills
- Active Directory
- Information Technology
- End user
- Deskstops
- OS
- Windows
- Access Pionts
- Asset Management
- SCCM
- VPN
- Troubleshoot
- Computer information system
- hardware
- Technical Support
