Veterans Service Officer (4585-70)
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
12-10-2025
Vacancies:
1 Vacancy
Job Summary
Appointing Authority: Veterans Service Commission Civil Service Status: Classified
Classification Title: Veterans Service Officer Employment Status: Full-Time
Reports to: Claims Manager FSLA Status: Exempt
GENERAL DESCRIPTION:
Under the direction of the Executive Director and supervision of the Claims Manager the Veterans Service Officer advises and assists active military personnel veterans spouses surviving spouses children parents and dependents of veterans on presenting claims as well as obtaining rights and benefits available under federal state and county laws.
QUALIFICATIONS:
Shall be a veteran pursuant to Ohio Revised Code (O.R.C.) Section 5901; possession of an honorable discharge (DD214) from the U.S. Armed Forces; High school diploma or equivalent; two years experience working with the public; or equivalent combination of education and/or professional experience.
LINCENSURE OR CERTIFICATION REQUIREMENTS:
Possess a valid drivers license;
Remain insurable under the countys vehicle insurance policy;
Maintain necessary certification as a Veterans Service Officer; and
Complete and pass a BCI/FBI background check.
EQUIPMENT OPERATED:
Motor vehicles personal computer fax machine copier calculator micro-fiche paper shredder printers and/or other modern office equipment.
ESSENTIAL FUNCTIONS OF THE POSITION:
Advises and assists persons in the Armed Forces of the United States veterans spouses surviving spouses children parents and dependents of the veteran in presenting claims or obtaining rights or benefits under any law of the United States or of this state including but not limited to service-connected compensation non-service disability pension survivors pension documents and award requests discharge upgrades health benefits and educational benefits;
Determines appropriate benefits for clients; obtains documents necessary to substantiate claims (e.g. medical evident service history employment verification and
documentation custody document); makes recommendation on financial assistance applications in a timely manner;
Maintains files of all documentation provided to establish and support claims for benefits; develops professional relationships with clients; works in conjunction with local county state and federal agencies to advocate for clients;
Refers clients to the HCVSC Emergency Financial Assistance program;
Ensures that applications for aid regarding the burial of eligible indigent clients are complete; Assists with applications for grave markers and burial flags; and
Participates in civic functions as well as outreach events to inform the public of services rendered for veterans and dependents.
OTHER DUTIES AND RESPONSIBILITIES:
May perform home visits when necessary to verify the information provided by the veteran and assist in the benefit application process;
Reports known and suspected cases of fraud and/or misrepresentation to the appropriate persons and agencies;
Attends continuing education classes; maintains awareness of all laws policies and procedures affecting veterans and their dependents; attends seminars and schooling that may require out-of-town travel;
Must be able to obtain and maintain accreditations through the Ohio Department of Veterans Services and other national accredited organizations; and
Performs other job-related duties as required.
MINIMUM ACCEPTABLE CHARACTERISTICS:
Knowledge of budgeting accounting government process; veterans service commissions laws and/or regulations; agency goals and objectives; departmental policies and procedures; public relations; office practices and procedures; records management; office management; public administration; and case management; and
Ability to interpret a variety of instructions in written oral picture or schedule form; calculate fractions decimals and percentages; prepare accurate documentation; communicate effectively; understand a variety of written and/or verbal communications; interpret results draw conclusions and take recommended action; develop and maintain effective work relationships including individuals departments and/or agencies; travel to and gain access to work site.
DEADLINE TO APPLY:
Until position is filled.
Submit CV and Resume to
The HCVSC is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin citizenship status marital status age disability genetic information protected veteran status gender identity or expression sexual orientation or any other characteristic protected by law.
Appointing Authority: Veterans Service Commission Civil Service Status: Classified
Classification Title: Veterans Service Officer Employment Status: Full-Time
Reports to: Claims Manager FSLA Status: Exempt
GENERAL DESCRIPTION:
Under the direction of the Executive Director and supervision of the Claims Manager the Veterans Service Officer advises and assists active military personnel veterans spouses surviving spouses children parents and dependents of veterans on presenting claims as well as obtaining rights and benefits available under federal state and county laws.
QUALIFICATIONS:
Shall be a veteran pursuant to Ohio Revised Code (O.R.C.) Section 5901; possession of an honorable discharge (DD214) from the U.S. Armed Forces; High school diploma or equivalent; two years experience working with the public; or equivalent combination of education and/or professional experience.
LINCENSURE OR CERTIFICATION REQUIREMENTS:
Possess a valid drivers license;
Remain insurable under the countys vehicle insurance policy;
Maintain necessary certification as a Veterans Service Officer; and
Complete and pass a BCI/FBI background check.
EQUIPMENT OPERATED:
Motor vehicles personal computer fax machine copier calculator micro-fiche paper shredder printers and/or other modern office equipment.
ESSENTIAL FUNCTIONS OF THE POSITION:
Advises and assists persons in the Armed Forces of the United States veterans spouses surviving spouses children parents and dependents of the veteran in presenting claims or obtaining rights or benefits under any law of the United States or of this state including but not limited to service-connected compensation non-service disability pension survivors pension documents and award requests discharge upgrades health benefits and educational benefits;
Determines appropriate benefits for clients; obtains documents necessary to substantiate claims (e.g. medical evident service history employment verification and
documentation custody document); makes recommendation on financial assistance applications in a timely manner;
Maintains files of all documentation provided to establish and support claims for benefits; develops professional relationships with clients; works in conjunction with local county state and federal agencies to advocate for clients;
Refers clients to the HCVSC Emergency Financial Assistance program;
Ensures that applications for aid regarding the burial of eligible indigent clients are complete; Assists with applications for grave markers and burial flags; and
Participates in civic functions as well as outreach events to inform the public of services rendered for veterans and dependents.
OTHER DUTIES AND RESPONSIBILITIES:
May perform home visits when necessary to verify the information provided by the veteran and assist in the benefit application process;
Reports known and suspected cases of fraud and/or misrepresentation to the appropriate persons and agencies;
Attends continuing education classes; maintains awareness of all laws policies and procedures affecting veterans and their dependents; attends seminars and schooling that may require out-of-town travel;
Must be able to obtain and maintain accreditations through the Ohio Department of Veterans Services and other national accredited organizations; and
Performs other job-related duties as required.
MINIMUM ACCEPTABLE CHARACTERISTICS:
Knowledge of budgeting accounting government process; veterans service commissions laws and/or regulations; agency goals and objectives; departmental policies and procedures; public relations; office practices and procedures; records management; office management; public administration; and case management; and
Ability to interpret a variety of instructions in written oral picture or schedule form; calculate fractions decimals and percentages; prepare accurate documentation; communicate effectively; understand a variety of written and/or verbal communications; interpret results draw conclusions and take recommended action; develop and maintain effective work relationships including individuals departments and/or agencies; travel to and gain access to work site.
DEADLINE TO APPLY:
Until position is filled.
Submit CV and Resume to
The HCVSC is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin citizenship status marital status age disability genetic information protected veteran status gender identity or expression sexual orientation or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Key Skills
- Children Activity
- Catering
- Cost Estimation
- FX
- Insulation
- Airport
About Company
Welcome to Hamilton County, Ohio – the home county of the Greater Cincinnati region. Like our namesake, Alexander Hamilton, we have a feisty spirit that has helped leave our indelible mark on America. You’ll see our strong Midwestern values- tough, hardworking, and polite- in the pe ... View more
