IT Intern (fmd)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
YOUR MISSION:
Were looking for a motivated and tech-savvy IT Intern to join our in-house technology team in Berlin. Youll play a key role in supporting our day-to-day IT operations helping to maintain and improve our internal systems and ensuring our team has the tools and support they need to work effectively.
IN THIS ROLE YOU WILL:
- Be the go-to person for Parloas IT questions and tech hiccups from setup to troubleshooting.
- Help onboard new colleagues with everything they need: devices accounts and access to our internal systems.
- Support the maintenance and improvement of our office IT setup (network meeting room tech printers etc.).
- Assist in tracking and documenting hardware software and licenses.
- Get involved in automation and security initiatives that make Parloas internal IT smarter and safer.
- Keep things organized by contributing to clear documentation and IT best practices.
WHAT YOU BRING TO THE TABLE:
- You can work from our Berlin office a minimum of 4 days per week.
- Youve got a basic understanding of computers & operating systems (macOS) and cloud tools like Google Workspace Slack or Notion.
- Youre curious organized and love solving problems.
- Youre comfortable communicating in English (German is a plus).
- Most importantly youre a team player whos ready to learn and make a difference.
WHATS IN IT FOR YOU
- Join a diverse team of 40 nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Deutschland ticket Urban Sports Club Nilo Health and weekly sponsored office lunches.
- Competitive compensation and equity package.
- Flexible working hours 28 vacation days and workation opportunities.
- Access to a training and development budget for continuous professional growth.
- Regular team events game nights and other social activities.
Your recruiting process at Parloa:
Meet your manager
Why Parloa
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400 people in Berlin Munich and New York.
When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment were expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.
Required Experience:
Intern
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic
About Company
Amplify your customer service experience with a team of personal AI agents. Leverage the full power of generative AI for contact center automation.
