Shift Supervisor

Job Description

We are currently seeking a dedicated and proactive full timeShift Supervisorfor ourSydney Airportlocation.

Reporting to the Station Manager this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station.

Why join Europcar:

• A competitive hourly rate shift loadings generous incentive scheme
• Opportunity to maximise your income based on your exceptional performance with our incentive program
• Ongoing training and development
• Access to same-day pay via our financial wellbeing provider
• Employee Referral Program - earn $$ when you successfully refer a candidate
• Company uniform provided
• Generous employee discounts including discounted car rental for staff family and friends Bupa health insurance pet insurance Accor and more!
• Access to an international brand with opportunities to work nationally and globally
• Access to Employee Assistance Program and Calm App - the #1 app for mental fitness

Some of the key responsibilities include:

• Assisting the Station Manager to exceed financial targets and KPIs in optimising revenue growth and maximising profitability
• Effectively control station costs in accordance with set budgets
• Ensuring Company damage policies are complied with to decrease the risk and/ or cost to accidents
• Actively market and promote Europcar services within the specified station region
• Exceed and surpass customer service expectations
• Prepare accurate daily weekly and monthly reports on agreed financial operational station and fleet performance measures
  

To be considered you willpossess:

• Experience working in a supervisory team leader or management position
• Prior salesretail or customer serviceexperience
• Reporting and rostering in accordance with budgets
• Experience working withKPIs
• Clear andconfident communication skills
• Ability to work a 7 day rotating shift roster
• Full drivers licence
• Full Australian work right
  

About Europcar Mobility Group

Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe.

We help to change the way you move is what we stand for and brings us together. More than ever were committed to delivering simple seamless innovative solutions that make mobility easy enjoyable and increasingly eco-friendly.

To do this we offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 280.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental Goldcar - a frontrunner at providing low-cost car rental services in Europe Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning and Euromobil a German car rental player. The Group also operates the myEuropcar platform for vehicle subscription.

Customers satisfaction is at the heart of the Groups ambition and that of our more than 9000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).

More info:

Europcar Mobility Group

Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.

Customers satisfaction is at the heart of the Groups ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.

More info at: