Duty Manager
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Job Location:
Grahamstown - South Africa
Monthly Salary:
ZAR 12000 - 12000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Duty Manager Luxury Lodge Grahamstown Eastern Cape
Kendrick Recruitment is seeking a professional and motivated Duty Manager to join a prestigious Luxury Lodge located in Grahamstown Eastern Cape. This is a live-in position offering a salary of R12000 per month (negotiable depending on experience).
The ideal candidate will be passionate about hospitality have excellent people skills and possess strong operational knowledge of lodge or hotel environments.
Requirements:
Previous experience in a similar role within a 4 or 5-star lodge or hotel environment
Strong understanding of lodge operations including Front Office Housekeeping Food & Beverage and Guest Relations
Excellent communication and interpersonal skills
Strong organisational and time management abilities
Professional appearance and demeanour
Computer literate with working knowledge of relevant property management systems (experience with OPERA advantageous)
Ability to manage and motivate staff effectively
Keen attention to detail and commitment to service excellence
Problem-solving skills and the ability to remain calm under pressure
Valid drivers licence and own reliable transport
Willingness to live on-site and work flexible hours including weekends and public holidays
Key Responsibilities:
Oversee the daily operations of the lodge in the absence of senior management
Ensure that all departments are running efficiently and delivering exceptional guest experiences
Handle guest queries and resolve issues promptly and professionally
Supervise and support staff to maintain high service standards
Conduct inspections of rooms public areas and facilities to ensure quality control
Assist with administrative and reporting duties as required
Uphold company policies procedures and brand standards at all times
This is an excellent opportunity for a driven hospitality professional to further their career within a leading luxury lodge environment.
Required Skills:
Experience
Company Industry
IT Services and IT Consulting
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more
