Live Chat Agent
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Job Location:
San Diego, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a dynamic and customer-focused Live Chat Agent to join our Customer Support team. As a Live Chat Agent you will be responsible for providing real-time support to our customers through our online chat platform. You will play a crucial role in ensuring customer satisfaction and resolving issues efficiently.
Responsibilities:
- Respond to customer inquiries and provide assistance through live chat
- Resolve customer issues and complaints in a timely manner
- Provide product information and guidance to customers
- Escalate complex issues to the appropriate department
- Maintain accurate records of customer interactions
Qualifications:
- Excellent written communication skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks
- Problem-solving skills
- Previous experience in customer service or support role is a plus
If you are passionate about helping customers and thrive in a fast-paced environment we want to hear from you! Apply now to join our team as a Live Chat Agent.
Company Industry
IT Services and IT Consulting
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
