Warehouse Accounts Receivable Specialist
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Job Location:
Greenwood, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Warehouse Division Accounts Receivable (AR) Specialist is responsible for managing warehouse billing processes ensuring the timely collection of customer payments and maintaining accurate records of all transactions. The role involves collaborating with internal teams such as operations and sales to resolve payment issues and ensure smooth billing. A key part of the role is building and maintaining strong relationships with customers to facilitate timely payments while adhering to company standards and customer-specific requirements.
Shift
- Full-time MondayFriday standard business hours
Key Responsibilities
Billing & Documentation:
- Review and process billing for customer accounts ensuring all required documentation is present accurate and timely (e.g. invoices customer required documentation etc.).
- Upload source documents into relevant customer portals and maintain detailed records of transactions.
Collections:
- Monitor accounts receivable aging reports and follow up with customers regarding past due invoices.
- Address payment discrepancies and work with internal teams (e.g. operations and account management) to resolve any issues related to billing and documentation.
Customer Interaction:
- Communicate with customers via phone and email to address billing inquiries resolve payment issues and follow up on outstanding payments.
- Provide high-quality customer service by addressing customer needs and ensuring they have a positive experience with the company.
Reporting:
- Prepare submit and present AR reports tracking collections and payment statuses.
- Update and maintain customer records in accounting software (e.g. McLeod) including payment terms and account details.
Administrative Duties:
- Scan and organize incoming paperwork manage imaging of documents and ensure all files are properly archived.
- Process write-offs credit memos and adjustments as needed in collaboration with operations teams.
- Partner with Warehouse Site Manager to identify opportunities to improve efficiencies and quality with the goal of enhancing customer satisfaction.
Work Environment: Fast-paced team-oriented logistics office setting. Frequent use of computer systems email and phone communication.
Qualifications :
Education & Qualifications
- High school diploma or equivalent required.
- Relevant experience in accounts receivable billing or data entry is preferred.
- Experience in transportation logistics and/or warehouse industries is a plus but not required.
- Proficiency in Microsoft Office particularly Excel Word and Outlook.
- Familiarity with accounting and ERP systems such as McLeod is advantageous.
- Strong communication skills for engaging with both customers and internal teams.
- Ability to build and maintain professional relationships with customers to ensure timely payment of invoices.
Additional Information :
Pay/Benefits/Perks
- $22 - $24 Hourly
- Accrue up to five days PTO in first year
- Two weeks vacation plus one week PTO accrue on first anniversary
- Medical Dental Vision Life Insurance Disability
- Other benefits include Doc-On-Demand Tuition Reimbursement Paid Volunteer Day Employee Assistance Program
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Entry
- Customer Service
- Collection calls
- A/R Management
- credit memos
- Past due Account
- General Ledger Accounting
- Accounting
- CMA
- Excel
- Payment Plans
- Account Balances
- Credit Card
- Financial statement
- Special projects
About Company
Loudon County Trucking was founded in 1996 with three units and a base of operations in Knoxville, TN. LCT is an award-winning trucking company respected in the trucking industry as specialists hauling aluminum and steel products.Loudon County Trucking, now a PS Logistics Company, has ... View more
