Field Service Representative-Resident

The Field Service Representative role at Veolia Water Tech involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration softening reverse osmosis and more. The representative will be responsible for troubleshooting conducting maintenance and performing analytical testing to meet customer needs and contract specifications.

Key Characteristics 

• Safety & Environmental stewardship mindset
• Ability to clearly follow recommended maintenance plans work independently or in a collaborative team environment
• Comfort working in an industrial (largely outdoor) setting
• Good attention to detail
• Demonstrated ability to perform analytical mechanical and electrical hands-on tasks and troubleshooting

Duties & Responsibilities

• Carry out mechanical electrical and controls preventative maintenance and troubleshooting on equipment such as valves air compressors ejectors process pumps blowers and instrumentation.
• Consult with customer management and operation teams.
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts.
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
• Ensure contract compliance of volume and quality specifications
• Perform analytical testing such as turbidity hardness chlorine pH CO2 O2 SDI TOC and other site-specific testing requirements.
• Assist in providing service activities including parts refurbishment maintenance calibration of equipment inspection repair performance testing customer communications project assessment and execution and telephone customer support
• Have the ability to work schedules that will fluctuate based on customer and business needs / demands
• Perform diagnostics testing repairs test and calibration routines on the instruments and complete all required paperwork
• Collect payment information and generate shipping and billing paperwork
• Provide extensive equipment support and general hardware and software support
• Ensure compliance with all aspects of safety on the job including the operation and maintenance of an assigned company vehicle (if applicable) and comply with all Veolia  Environmental Health and Safety (EHS) policies
• Other duties as assigned

Qualifications :

Knowledge Skills & Abilities 

• Demonstrated ability to work independently and remotely with project teams.
• Strong technical mathematical and customer service skills
• General knowledge of electrical equipment water chemistry and safety
• Vision manual dexterity and coordination sufficient to service instruments and handle electrical equipment
• Ability to learn applicable company procedures within a reasonable time from start of employment
• Computer proficiency with a minimum of word processing and spreadsheets and basic data base knowledge
• Ability to use ordinary hand tools calibrated tools and analytical instrumentation as well as chemically aggressive fluids such as acids and bases
• Strong verbal and written communication skills
• Self-motivated with the ability to drive projects to completion with minimal oversight while demonstrating significant problem solving ability with an unfailing dedication to deadlines and commitments.

Education & Experience
Required:

• High School Diploma / GED / Home School Certification OR international equivalent 2 years experience of service/maintenance or equivalent in an industrial environment.
• Valid Drivers License

Preferred:

• Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions 

• Regular requirement to reach with hands and arms below and above shoulder height
• Regular requirement to stand sit stoop kneel crouch or crawl
• Regularly lift and/or move up to 30 pounds. Frequently lift and/or move up to 50 pounds
• Regularly work around machines electrical chemicals unprotected heights
• Work at customer sites where instruments may be in difficult to reach spaces requiring using a ladder to reach working in close/cramped/small spaces

Additional Information :

At Veolia we realize diverse teams make smarter decisions deliver better results and build stronger
communities. Were an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace.

Medical Dental & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Disclaimer: The salary other compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time subject to applicable
law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS and no fee will be due.

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

Remote Work :

No

Employment Type :

Full-time