Customer Service Rep(04244) 135 Madison Road
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Job Location:
Orange, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a friendly Customer Service Representative to join our team in Orange. As a key member of our customer support team you will be the primary point of contact for our valued customers ensuring their needs are met with the highest level of service.
- Respond to customer inquiries via phone in person in a timely and professional manner
- Provide accurate information about products services and company policies
- Process orders refunds and exchanges efficiently
- Identify and escalate complex issues to managment
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to improve customer service processes
- Stay updated on product knowledge and company policies
- Achieve performance targets and quality assurance standards
Qualifications :
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency in customer service software and basic computer skills
- Ability to multitask and prioritize in a fast-paced environment
- Patient and empathetic approach to customer interactions
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work flexible hours including weekends and holidays as needed
- Knowledge of our products or services is a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Whats behind one of the worlds top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and ta ... View more
