Team Briefing
The GenAI Development Platform team part of AI services is focused on building platform features & frameworks integrating with various LLM models that empower AI practitioners to safely and efficiently utilize the customer data for testing/evaluating with various data-driven GenAI capabilities. The team builds scalable secure and modular frameworks enabling seamless innovation while ensuring compliance privacy and performance at scale.
What you get to do in this role:
You will play a major part in building AI and Machine Learning (ML) solutions that transform the user experience and workflow efficiency of enterprise services. Traditional analytical tools tend to require a technically knowledgeable user to produce even simple results. We are taking a completely fresh approach with the expectation that anyuser regardless of technical knowledge can use the AI/ML solutions we develop to operate the services in the enterprise setting in an thoughtful and scalable are just getting started with our early-adopter customers and we need your help in building and making available an amazing range of solutions to our 5k enterprise customers around the world.
- Build the best cloud-based AI/ML solutions to power intelligent enterprise services
- Collaborate daily with a team of like-minded developers product managers and quality engineersto produce quality software
- Work with product owners to understand detailed requirements and own your code from design implementation testing and delivery of high-quality solutions to our users
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Expertise in Java or PythonOOP Design Patterns time and space-efficient algorithms
- Experience building new products that use challenging algorithms
- Expertise in coding efficient object-oriented modularized and quality software
- Knowledge of core AI/ML techniques and algorithms
- Knowledge of unit testing profiling and code tuning
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Team BriefingThe GenAI Development Platform team part of AI services is focused on building platform features & frameworks integrating with various LLM models that empower AI practitioners to safely and efficiently utilize the customer data for testing/evaluating with various data-driven GenAI capa...
Team Briefing
The GenAI Development Platform team part of AI services is focused on building platform features & frameworks integrating with various LLM models that empower AI practitioners to safely and efficiently utilize the customer data for testing/evaluating with various data-driven GenAI capabilities. The team builds scalable secure and modular frameworks enabling seamless innovation while ensuring compliance privacy and performance at scale.
What you get to do in this role:
You will play a major part in building AI and Machine Learning (ML) solutions that transform the user experience and workflow efficiency of enterprise services. Traditional analytical tools tend to require a technically knowledgeable user to produce even simple results. We are taking a completely fresh approach with the expectation that anyuser regardless of technical knowledge can use the AI/ML solutions we develop to operate the services in the enterprise setting in an thoughtful and scalable are just getting started with our early-adopter customers and we need your help in building and making available an amazing range of solutions to our 5k enterprise customers around the world.
- Build the best cloud-based AI/ML solutions to power intelligent enterprise services
- Collaborate daily with a team of like-minded developers product managers and quality engineersto produce quality software
- Work with product owners to understand detailed requirements and own your code from design implementation testing and delivery of high-quality solutions to our users
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Expertise in Java or PythonOOP Design Patterns time and space-efficient algorithms
- Experience building new products that use challenging algorithms
- Expertise in coding efficient object-oriented modularized and quality software
- Knowledge of core AI/ML techniques and algorithms
- Knowledge of unit testing profiling and code tuning
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
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