Community Manager Rainbow 6 Siege & Assassin's Creed
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Job Location:
Monthly Salary:
Posted on:
11-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
The Community Manager is primarily accountable for supporting the community strategic plan created by their brands Community Developer. Responsibilities include communicating with players through social media channels creating dynamic community content to engage and inform and driving player feedback to share with the Community Developer and cross- functional partners to support in-game improvements. Community Managers are responsible for having a thorough understanding of contemporary gaming genres and platforms including fluency with games-as-a-service practices.
WHAT YOULL DO
- Collaborate on defining and helping to execute the community strategic plan driven by the Community Developer for your specific brand(s).
- Create player-facing resources and engaging digital content such as guides short- form videos static assets and educational content which leverage community trends and highlight key initiatives.
- Interface with internal production resources to produce assets required to support content deliverables.
- Write/review/copyedit outbound communications to ensure readability and alignment with brand tone and key objectives.
- Collaborate with cross-functional partners to align on a content calendar designed to consistently maximize engagement across shared social media channels. Monitor and drive player conversations across these and additional channels.
- Build a Ubisoft identity and develop an active and engaged relationship with players in the fan-base. Help to develop programs to identify key influencers and leverage these community members to help evangelize the brand and/or game for the community.
- Assess the communitys pulse understand community concerns and communicate community status to internal cross-functional partners.
- Report on areas of concern for the community surface trending topics/threads and share/contextualize engagement metrics.
- Devise and manage contests other events and facilitate the fulfillment of prize delivery when necessary.
- Work with the portfolios Social Media Manager to understand content performance and apply learnings to future content campaigns to maximize reach impressions and engagements
Qualifications :
WHAT YOULL BRING
- Experience in a community management or customer service role.
- Previous experience with user moderation and conversation management in a digital/online environment including experience working with forums and social media management tools.
- Strong understanding of social media services mechanics and trends; especially Instagram Twitter/X TikTok and Discord.
- Background as a creative and knowledgeable gamer comfortable with online communities and social media.
- Excellent communication skills required.
- Ability to thrive in a highly dynamic environment within a globally distributed team.
- Experience in the video games industry a significant plus.
- Previous experience with customer first-contact and de-escalation is preferred.
- Fluency in French.
Additional Information :
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences from Assassins Creed Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If youre passionate about innovation and pushing entertainment boundaries join our journey and help us create the unknown!
We embrace a hybrid work model helping you stay connected with your team and aligned with business priorities while giving you the opportunity to maintain your work-life balance. Note that some roles are fully office-based and are not eligible for hybrid work.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
Opened in October 2011, Ubisoft Abu Dhabi is one of the first major video game studios based in the UAE capital and is focusing on developing and bringing to market successful mobile games for a worldwide audience. This position is based in the vibrant expat city of Abu Dhabi, the c ... View more
