Return to Work Coordinator

Were seeking an experienced Return to Work Coordinator to join our team on a parental leave replacement basis. This is a fantastic opportunity to step into a meaningful role where youll directly support injured team members through their recovery journey and help them successfully return to work.

What makes this role special:

• Make a tangible difference in peoples recovery and wellbeing
• Collaborate with a supportive values-driven team
• Work 0.6 FTE with flexible arrangements to suit your lifestyle
• Flexible office location arrangements

What Youll Do

As our Return to Work Coordinator youll be the vital link between injured team members managers medical professionals and insurers. Your day-to-day will include:

• Claims Management: Support team members with workers compensation claims across all Australian jurisdictions working closely with insurers and agents
• Return to Work Planning: Develop and implement early intervention return-to-work arrangements that prioritise recovery and sustainable outcomes
• Stakeholder Collaboration: Liaise with injured workers managers treating practitioners rehabilitation providers and insurance partners
• Case Coordination: Attend medical case conferences coordinate occupational rehabilitation and maintain regular communication with all parties
• Reporting & Compliance: Complete PIAWE calculations maintain case notes and provide regular reporting to leadership
• Education & Prevention: Train team members and leaders on injury management and promote the health benefits of good work

Qualifications :

What Youll Bring

Essential:

• Minimum 2 years experience as a Return to Work Coordinator
• Strong background in claims management (workers compensation insurer experience highly regarded)
• Solid understanding of workers compensation legislation across all Australian states
• State-based introductory Return to Work Coordinator course
• Excellent communication skills and natural empathy
• Strong time management and administrative capabilities

Desirable:

• Certificate IV in Personal Injury Management (Return to Work)
• Healthcare qualifications (e.g. Exercise Physiology Occupational Therapy)
• Understanding of medical terminology

Key Performance Expectations

• Lodge claims within 24 hours of receipt
• Provide PIAWE calculations within one week of claim acceptance
• Maintain fortnightly contact with injured team members and stakeholders
• Achieve return to work rates equal to or above industry standards

Additional Information :

If you are passionate about advancing health services through research innovation and strategic collaboration we invite you to apply.

Location: Flexible within Australia Hybrid Flexibility Part-time 0.6 FTE

We are not accepting applications from agencies and overseas applicants.

You are welcome here.

Our fast-growing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

Remote Work :

No

Employment Type :

Part-time