Senior Manager Mixed Methods Research
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Team Summary:
The Product Experience Design & Digital (PxDD) team serves as the Innovation arm of Visa Consulting and Analytics (VCA). We solve complex business problems through human-centered research delivering powerful insights that transform customer experiences for Fortune 500 clients.
The Role:
We are looking for a research translator and problem-solver who can design choice-based studies facilitate client workshops and present strategic insights to C-suite executives. Youll thrive in ambiguous fast-moving consulting engagements where perfect data may not exist but smart recommendations still need to be made.
Essential Functions
Lead quantitative research including conjoint analysis concept testing product optimization and segmentation studies that directly influence client strategy
Translate complex methodologies into compelling business stories for non-researcher audiences
Synthesize complex findings into compelling stories making it easy for clients to act on data-driven recommendations
Make strategic decisions with limited information by creatively scoping studies when timelines are tight and budgets are fixed
Actively participate in innovation workshops using design thinking principles to uncover unmet customer needs
Manage end-to-end project delivery from initial client scoping through final presentation often juggling multiple concurrent engagements
Help build the practice by establishing best-in-class tools templates and methodologies that scale across the team
Build and maintain key relationships with internal partners vendor networks and client stakeholders to ensure seamless project delivery and repeat business
The ideal candidate will:
Thrive in fast-paced consulting environments with dynamic priorities and tight deadlines
Have successfully sold research approaches to skeptical stakeholders and translated insights for executive audiences
Have strong quantitative background with experience in conjoint MaxDiff concept testing and product optimization
Embrace ambiguity and can scope meaningful studies with limited information
Think human-first and are genuinely curious about consumer behavior
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Preferred Qualifications
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
- 7 years in market research or insights
- Client-facing experience in vendor sales account management or brand-side research leadership Payments industry experience strongly preferred
- Undergraduate or Graduate degree in Marketing Consumer Behavior Sociology Psychology or other research-oriented discipline
- Demonstrated ability to work independently manage multiple stakeholders and deliver under pressure
- Excellent verbal and written communication skills problem-solving skills customer service and interpersonal skills
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 143700 to 245400 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Quantitative Research
- Spss
- Clinical Research
- Data Collection
- Clinical Trials
- Research Experience
- Statistical Software
- Survey Design
- Qualitative Research
- Market Research
- Research & Development
- Project Coordination
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
