Business Analyst

Visa

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profile Job Location:

Miami, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: 11-10-2025
Vacancies: 1 Vacancy

Department:

Client Services

Job Summary

 

  •  Lead strategic planning and operational initiatives across Client Services North America.
  • Analyze business performance and identify opportunities for improvement and growth.
  • Develop executive presentations dashboards and reports to communicate insights and recommendations.
  • Collaborate with cross-functional teams to define and execute business strategies and key performance indicators.
  • Monitor progress and evaluate success using a data-driven approach while continually improving processes to increase efficiency and impact.
  • Stay informed of best practices in business operations change management and the platforms we use to bring innovative ideas to the organization and improve user experience.
  • Build and manage artifacts that track and report on OKR performance
  • Help identify opportunities and implement recommendations to increase team and North America Client Services service automation that drives efficiency

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

This role is not able to support any form of  sponsorship  (This includes support such as : J-1 F-1 CPT or OPT and employment-based sponsorship such as: H-1B H-1B1E-3 O-1 TN and any EAD card holders that may need assistance in the future.)

 


Qualifications :

Basic Qualifications

  • 2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)

Preferred Qualifications

  • 3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
  • Knowledge in the application of predictive modeling and machine learning techniques
  • Analytical experience in applying solutions to business problems in relevant fields such as analytics business consulting or other data-driven functions
  • Knowledge of big data engineering stack including Hadoop SQL and other related components
  • Prior experience with a consulting firm delivery consultancy service to financial services clients
  • Demonstrated experience in planning organizing and managing multiple cross-functional projects with diverse cross-functional stakeholders
  • Good business acumen to orient data analysis to business needs of clients
  • Demonstrated ability to solve complex cross-functional issues exercising critical thinking and sound judgment
  • Hands-on experience in managing sensitive situations providing client consultative support and driving cross-functional remediation and solutions
  • Experience building metrics and KPIs that measure operational performance
  • Proven ability to set priorities meet deadlines influence others and manage customer expectation
  • Strong oral and written communications
  • Proficient with MS Office tools (e.g. MS Project Excel PowerPoint Word Visio etc.).
  • Experience with data analysis and tools such as Tableau and Power BI
  • Demonstrated Influencing and negotiation skills

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 93200.00 to 131850.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.


Remote Work :

No


Employment Type :

Full-time

  Lead strategic planning and operational initiatives across Client Services North America.Analyze business performance and identify opportunities for improvement and growth.Develop executive presentations dashboards and reports to communicate insights and recommendations.Collaborate with cross-func...
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Key Skills

  • SQL
  • Agile
  • Business Analysis
  • Visio
  • Waterfall
  • Business Process Modeling
  • Requirements Gathering
  • User Acceptance Testing
  • Business requirements
  • SDLC
  • Systems Analysis
  • Data Analysis Skills

About Company

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Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more

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