The Lead Network Engineer will be responsible for managing and optimizing enterprise network infrastructure including wireless data and security components. The role involves hands-on configuration troubleshooting performance monitoring and driving continual service improvement across complex business-critical environments.
Key ResponsibilitiesPerform configuration management for routers switches firewalls wireless controllers and access points.
Manage and maintain Cisco SDA Network ISE and Wireless Infrastructure ensuring stability availability and security.
Handle incident problem and change management including root cause analysis and RCA preparation for major incidents.
Maintain appropriate software versions firmware and certificates and ensure timely upgrades and patching.
Create and maintain wireless heat maps and monitor Wi-Fi health and performance using Cisco Prime.
Conduct capacity availability and performance reporting including bandwidth and traffic analysis.
Lead device configuration backup and firmware management across all network components.
Coordinate with vendors ISPs and internal teams for network upgrades issue resolution and service continuity.
Manage QoS configuration risk assessments and implementation of mitigation plans.
Develop and update SOPs knowledge bases and network documentation (AS-IS and Infra docs).
Support planned/unplanned outages DR drills and network audits.
Drive continuous improvement initiatives and optimize network operations.
Strong hands-on experience with:
Cisco Wireless LAN Controllers Cisco Prime and Wi-Fi connectivity troubleshooting.
Catalyst switches ASR/ISR routers and Cisco ISE.
Routing protocols OSPF EIGRP BGP.
MPLS QoS Multicasting and IP schema design.
Proficient in LAN/WAN design performance tuning and troubleshooting.
Experience with ticketing tools and network monitoring platforms.
Skilled in Visio and Microsoft Office for reporting and documentation.
Familiar with DR planning capacity management and audit readiness.
High availability and performance of enterprise network systems.
Timely RCA submission and incident resolution.
Accurate updated configuration and infrastructure documentation.
Proactive monitoring and improvement of wireless and LAN health.
Education:
/ B.E. or equivalent qualification (Masters in IT preferred).
Preferred Certifications: CCNP Enterprise CCNA-Wireless or CCNP-Wireless.
Experience:
5 6 years of hands-on experience in network operations (L2 level).
Proven expertise in data wireless and AAA technologies.
Soft Skills:
Excellent communication and documentation skills.
Strong problem-solving and analytical abilities.
Ability to coordinate with cross-functional teams and manage vendor relationships.
Flexible to support 24x7 operations and critical change implementations.