MS IT InfraCloud Associate (Analyst) Digital Workplace OS Management operate

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

At PwC our people in infrastructure focus on designing and implementing robust secure IT systems that support business operations. They enable the smooth functioning of networks servers and data centres to optimise performance and minimise downtime.

Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring troubleshooting and implementing industry leading practices for cloud-based systems.

Driven by curiosity you are a reliable contributing member of a our fast-paced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives needs and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen ask questions to check understanding and clearly express ideas.
Seek reflect act on and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.

Role:Digital Workplace Administrators - OS Management

Level:Associate

Experience:2-5years

Description:

In this rolecandidate isrequired to havean extensiveexperience with deployment tools for Monthly patching Standard deployments reporting software packaging for Windows Operating Systems desktop management issues.

Responsibilities:

Minimum 3 yearsofexpertisein Desktop Managementand software distribution.

Expert in Windows 10/11 related issues.

Must have technicalexpertisein administrating various Software deployment tools like VMWare Workspace 1 SCCMIntuneetc. Windows desktop management issues.

Must have experience with Software packaging tools.

Managing mass software distribution and troubleshooting failed deployments.

Managingend to endpatching for end user devices at the global level.

Application and third-party patching.

Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.

Participate in triage calls for major incidents.

Research and analyzenew technologies. Establish andmonitorshort- and long-range plans for Infrastructure Solutions.

Conducting Root Cause Analysis (RCA) for the problems andensure to avoid itsreoccurrence.

Support Manage optimize and maintain the configuration and installation of the desktop to include but not limited to patch updates.

Frequent reporting of the deployments for stakeholders.

Manage Desktop (software and connectivity) incidentsthrough toresolution.

Experience in Automations through PowerShell or python.

Strong ITIL process knowledge.

Strong analyticaltroubleshootingand problem-solving skills.

Strong communicationand collaboration skills.

Qualifications:

Bachelors degree in Computer Scienceor related technology field preferred.

Strong working knowledge of ITIL principles and ITSM.

Current understanding of industry trends and methodologies.

Outstanding verbal and written communication skills.

Excellent attention to detail.

Additional Information:

Strong written and Oral communication skills.

Should be open to work in night shifts (24/7)

Should beoperatingfromoffice(5 days a week).

Travel Requirements

Not Specified

Job Posting End Date

Required Experience:

Industry/SectorNot ApplicableSpecialismManaged ServicesManagement LevelAssociateJob Description & SummaryAt PwC our people in infrastructure focus on designing and implementing robust secure IT systems that support business operations. They enable the smooth functioning of networks servers and data ...