Customer Service Representative x4 Orlando

Shyft6

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profile Job Location:

Orlando, FL - USA

profile Hourly Salary: $ 19 - 19
profile Experience Required: 1Year
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Shifts Available:
M-F 10am-7pm
M-F 11am-8pm

Job Description: Data Entry & Customer Service Support

Responsibilities
- Perform accurate **data entry** for creating accounts and cases.
- Provide **customer service** support for overflow tasks with other teams.
- Update account information from Med Billers and other sources.


Requirements

Requirements

- Strong and accurate **data entry skills**.
- Previous work experience in **Specialty Pharmacy** or **Customer Service** preferred.
- Professional-level computer skills including but not limited to:
- Microsoft Office
- Email
- Web-based applications
- Keyboarding skills
- Experience working with people in **high-pressure and time-sensitive situations** (telephone or face-to-face) involving problem-solving decision-making sound judgment and strong customer service skills.
- This experience can be obtained through a combination of work experience and post-high school education.
- Strong ability to **multi-task** with excellent **time management skills**.
- Ability to function in a **high-volume fast-paced environment**.
- Dependable with a strong work ethic.
- Willingness to accept and implement **feedback and coaching**.

Preferred Experience

- Working with **databases or tracking systems** (Salesforce CRM experience preferred).
- Experience in the **healthcare or pharmaceutical industry**.
- Understanding challenges associated with **patients medical conditions**.


Required Skills:

Qualifications High school diploma or GED or one to three months of related experience/training or equivalent combination. Preferred Computer Skills: Microsoft Office (Word Excel PowerPoint Teams) Communication Skills: Good verbal and written communication skills preferred. Physical Capacity: Must be capable of lifting up to 50 lbs if needed. Requirements Experience working with databases (CRM preferred); Salesforce CRM experience a plus. Must have experience in a healthcare/pharmaceutical industry environment. Understanding of challenges associated with patients medical conditions. No remote option available for this position.


Required Education:

HS Diploma or equivalent work experience.

Shifts Available:M-F 10am-7pm M-F 11am-8pmJob Description: Data Entry & Customer Service Support Responsibilities- Perform accurate **data entry** for creating accounts and cases. - Provide **customer service** support for overflow tasks with other teams. - Update account information from Med Bille...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking