IT Change and Release Analyst
Support global technology releases in a hybrid environment using ITIL SDLC and Agile practices. Requires 3 years in change or release management a Computer Science degree ITIL V3 certification and hands-on experience with Jira Git and CI/CD tools. Ideal for strong communicators with leadership coordination and problem-solving skills.
What is in it for you:
Salaried: $32-38 per hour.
Incorporated Business Rate: $40-46 per hour.
12-month contract.
Full-time position: 37.50 hours per week.
Hybrid work model: 3 days per week on-site.
Responsibilities:
Coordinate the release of software and technology changes according to corporate standards.
Assist with planning and administration of Change Advisory Board (CAB) meetings.
Support application teams in managing the release lifecycle and schedules.
Communicate interdependencies and coordinate across IT teams and release managers.
Identify and mitigate risks that may impact release timelines or quality.
Provide regular updates on release progress issues and outcomes.
Schedule and conduct release readiness and milestone reviews.
Assign Release Engineers and lead Go-Live activities to ensure successful deployments.
Collaborate with development teams to enhance deployment automation and tooling.
Maintain release documentation process guides and dependency lists.
Promote improvements to release and configuration management methodologies.
What you will need to succeed:
Bachelors degree in Computer Science or equivalent.
ITIL V3 certification.
3 years of experience in change management release management or code promotion.
Expert knowledge of the Software Development Lifecycle (SDLC).
Experience with DevOps and Agile methodologies including Scrum Waterfall and Kanban.
Familiarity with Continuous Integration and Continuous Delivery (CI/CD) pipelines.
Hands-on experience with Jira Git and Visual Studio Release Management.
Strong understanding of system architecture application infrastructure and operating systems.
Proven team management and stakeholder coordination skills.
Excellent communication and interpersonal abilities.
Strong problem-solving and analytical thinking.
Leadership and influencing skills.
Proficient in time management and team collaboration.
Able to manage crucial conversations and navigate complex situations.
Why Recruit Action
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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