Fcc Dispatcher B-Full Time (Harrah's Atlantic City)

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profile Job Location:

Atlantic City, NJ - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

ESSENTIAL FUNCTIONS:

Understands and responds to internal guests needs. Communicates in a friendly respectful and understandable manner. Politely gives consistent timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by departments service standards or as required by receiver of service or a team player cooperates with employees within the department as well as other departments. Speaks positively about the company co-workers and guests.

Receives telephone calls from other departments relative to maintenance problems.Dispatches maintenance calls according to procedure via twoway radios. Documents all calls received and dispatched including followups on a timely basis. Originates service requests as may be necessary notifying Shift Supervisor of same.Monitors and operates Fire Command System as necessary. Enters all service requests into computer.

EDUCATION/SKILLS/EXPERIENCE:

High school diploma preferred. Personable telephone manner. Previous FCC or telephone related experience preferred.

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments). $24.40 per hour



DescriptionESSENTIAL FUNCTIONS:Understands and responds to internal guests needs. Communicates in a friendly respectful and understandable manner. Politely gives consistent timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets e...
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About Company

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Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 ... View more

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