Parking & Transportation Dispatcher II
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The University of Iowa Parking & Transportation is seeking a highly motivated person to work as a Dispatcher General supervision monitors and coordinates the daily operational activities of parking operations work unit utilizing telephone radio and intercom calls. Responsible for monitoring attendant work shifts counting pay station collections and assigning resources to resolve operational issues. Monitors intercom radio camera phone and software systems. Responsible for coordinating personnel and resources during university events. Responsible for ensuring the office and money counting areas are secure at all times.
This position is performed fully on campus.
Duties to Include:
- Monitors attendants at University Parking Facilities and during University Events.
- Monitors and coordinates the activity and performance of system-wide parking access and revenue control equipment via system alerts and intercom calls.
- Counts and consolidates cashiered parking revenue according to University Cash Handling Requirements.
- Prepares bank deposits and coordinates armored car transports.
- Responds to telephone radio intercom and direct public contact. Dispatches personnel to address in the field issues. Assigns appropriate personnel and resources to solve issues in the field.
For a full job description please send an e-mail to the contact listed below.
Location:West Campus Transportation Center/University Parking System
Schedule:Wednesday - Saturday 9:20am -7:50pm
About the Parking & Transportation Department:
The Parking and Transportation Department provides and supports access mobility and transportation services to faculty staff students patients and visitors of The University of Iowa. The department consists of five operating units: CAMBUS Commuter Programs Fleet Services Facility Operations and Parking Services. These units collaborate to provide a broad range of parking and transportation options and services.
Minimum Requirements
- Any combination of clerical education or experience and/or college or university level course work which is equivalent to three years of full-time employment.
Desired Qualifications:
- Previous customer service/public contact experience.
- Intermediate computer skills.
- Effective communication skills; verbal and written
- Familiarity with UI Campus
Position and Application Details:
Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
The University of Iowa is a top-tier public research university in Iowa City—home to more than 32,000 students, offering world-class programs across 200+ fields of study, renowned especially for its creative writing, acclaimed medical center, and balanced excellence in the arts and sc ... View more
