AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is seeking an experienced Program Manager to manage data center infrastructure goals and programs as well as manage cross-organizational constituent relationships. AWS is a subsidiary of and a leader in Cloud Computing; this is a unique opportunity to play a key role in an exciting industry-leading technology business.
A Program Manager in Central Operations your responsibilities will focus on driving efficiencies into our service support transportation execution and engineering business models to reduce our marginal costs and optimize capacity deliveries. You will own and manage service goals that may span multiple organizations and teams within multiple subject areas simultaneously. Business-impacting projects you would be responsible for will enhance data center operations efficiency. It is expected that these projects require timely execution with the highest degrees of safety security performance availability and reliability. Our ideal candidate is an articulate motivated and organized individual with experience in leading global initiatives at an enterprise scale. The role requires the ability to quickly assimilate knowledge spanning numerous technology subjects and apply this to data center projects products and operations.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Key job responsibilities
Develop Key Performance Indicators (KPIs) and Organizational goals tracking dynamic cross-organizational programs and products.
Coordinate effective cross-organizational engagements to drive closure on long standing complex and often ambiguous problem sets.
Own one or more highly visible complex cross-functional projects from end to end; including product definition roadmap planning resource planning and project execution.
Be Accountable for the overall strategy as well as driving tactical delivery of key deliverables through partner teams and stakeholders.
Build and maintain relationships with key owners and stakeholders across teams and organizations.
Escalate and engage partner teams and leadership as needed to drive attainment of key program deliverables and objectives.
Synthesis large and complex data sources and program details into concise narratives and program status reports.
Be data-driven and understand how to identify the right data points to effectively articulate the What Why and How of in scope projects.
A day in the life
Production control means integrating with our upstream teams interfacing with their processs and define how capacity comes to Operations. Ensure customer requests are fulfilled or escalated. It is a constant flow from our production lines out of manufacturing into the data centers and we will be leaning in to help stabilize ask and plans to ensure we have the right resources in front of capacity landings.
About the team
We are a new team to Central Operations created to help stabilize and optimize the capacity signals from our customers to the DC Operations teams.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 3 years of technical product or program management experience
- 3 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 3 years of working directly with engineering teams experience
- Experience in project management disciplines including scope schedule budget quality along with risk and critical path management
- Bachelors degree in engineering computer science or equivalent
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