Parking Enforcement Representative

Parking Enforcement Representative

Parkwell

Parkwell is proud to be a 2023 Top Workplace as determined by an employee feedback survey and recognized by the Denver Post. We are a values driven company that prides itself on phenomenal culture and putting people at the center of what we do. We will continue to provide more opportunities and growth for our people and we hope you will join our team so you can join us in this endeavor!

Position Summary

As the Parking Enforcement Representative you will be responsible for providing a great experience for all customers parking at your location. As a Parking Enforcement Representative you will maintain positive customer and client interactions while maintaining an agreeable helpful attitude. The Parking Enforcement Representative reports directly to Parkwells Project Manager at the site you are placed.

Schedule

The schedule for this position is Part-Time Wednesday - Saturday evenings at 20-25 hours a week. Schedule is subject to change based on business needs.

Enforcement Duties and Responsibilities:

• Patrol each lot on a continual basis to ensure that revenue is collected on each vehicle. Provide enforcement when necessary.
• Inspect the parking lot at the beginning of each shift for cleanliness and maintenance items. Report any needs to the Project Manager.
• Provide information to routine inquiries; assist the public with vehicle issues to the extent possible.
• Maintain parking equipment in clean and work-ready condition set-up and remove traffic control items as necessary.
• This position requires the ability to work alone and therefore must exercise proper judgment tact and diplomacy in dealing with people.
• Maintain accurate records of parking transactions and complete required paperwork or reports as needed.

Customer and Client Service Duties and Responsibilities:

• Greet every customer you encounter with warm and friendly greeting.
• Offer to assist every/any customer who appears to need assistance.
• Keep all work areas clean organized and presentable.
• Effectively communicate with all team members and managers.
• Report immediately to management any issues related to customer or client experience.
• Maintain a high level of professionalism with clients and work to establish a positive rapport with every customer and learn the names of key people (property managers engineers janitorial security etc).
• Report immediately to management any issues related to customer or client experience.
• Must be able to accurately verify collect and record revenue.

Other Duties and Responsibilities:

• You will be asked from time to time to perform other duties not listed in this description. The expectation is that you are flexible and open-minded to these assignments.

Position Requirements

• Successful completion of criminal and motor vehicle background check
• At least 18 years of age
• Due to on foot enforcement must be okay with walking for extended periods