Application Support Engineer L3 with Snowflake (Max 70hr W2)

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Summary

We are seeking an experienced Application Support Engineer (L3) to join our Run Support team. This role provides advanced technical expertise incident resolution and long-term application stability improvements. The L3 engineer acts as the final escalation point for critical issues leads root cause analysis (RCA) and partners with Product and Development teams to ensure that defects (bugs) and feature requests (stories) are properly documented prioritized and delivered through Azure DevOps (ADO).

As part of Clients Scaling and Growth Initiative the L3 Application Support Engineer plays a pivotal role in reducing technical debt improving backlog quality and strengthening collaboration between Run Support Product and Development teams.

Required:

5 years of experience in application support production support or software operations.
Strong hands-on experience with ticketing systems (Helix) and backlog management tools (e.g. Jira Azure DevOps).
Experience with Snowflake.
Expertise in monitoring platforms (Splunk Dynatrace Zabbix AlertBot).
Experience leading root cause analysis and managing complex production incidents.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Contract

Job SummaryWe are seeking an experienced Application Support Engineer (L3) to join our Run Support team. This role provides advanced technical expertise incident resolution and long-term application stability improvements. The L3 engineer acts as the final escalation point for critical issues leads ...