Guest Relations Manager Guest Experience Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Guest Relations Manager you are an integral part of our team and will collaborate closely with the Assistant Front Office Manager overseeing the daily operations in terms of guest satisfaction. Your role is pivotal in upholding the utmost standards of quality in both products and services. Dedication to delivering an exceptional level of service to all guests is paramount. Additionally your responsibilities will extend to the development of skills and competencies among direct reports and colleagues ensuring a continuous commitment to excellence.
Qualifications :
Minimum Qualifications
- Previous experience working in 5 star resorts
- Previous experience as a Duty Manager or Guest Relations Supervisor / Manager
- Confident in handling various issues
- Experienced in Opera PMS
- Fluent in English both written and verbal
- Must hold a local citizenship
Desired Qualifications
- High attention to detail ownership and accountability
- Excellent time management skills
- Pro-active vs re-active approach
- Familiarity with Thai cultural practices and nuances to enhance service quality and guest experiences.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bilingual
- Linux Administration
- Documentation
- LNG
- Entry Level Finance
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
