Description HWI has a fantastic opportunity to join our Value Added Services team as a Refractory Support Specialist I.
SummaryThe Refractory Support Specialist I represents HarbisonWalker International as an on-site and first call technical liaison servicing one or two accounts and receives direction from customer and supervisor on work to be complete. The Refractory Support Specialist I will work directly with internal Customer Service and Sales Representatives to provide customer(s) with the most cost-effective product to fit their needs and establish HarbisonWalker International as the product of choice. This position is a labor-intensive job assisting the customer(s) in lining relining and repairing furnaces ladles and tundishes.
Responsibilties
- Reading and interpreting refractory lining drawings; using brick saw and bricklaying equipment to lay brick up in ladles furnaces tundishes etc.- handle bricks by hand for multiple hours at a time - perform plug changes repair slide gates etc.; teaching installation procedures to and providing guidance to correct procedures
- Assisting customer(s) staff with all types of refractory installation methods including gunite pouring ramming pumping ceramic fiber and firebrick installation
- Assisting customer(s) staff with cleaning and preparing ladles furnaces tundishes etc for repair relining and fabrication
- Observing product performance at customer(s) site; performing in service inspections post mortem tear outs documenting findings and reviewing with the proper HarbisonWalker International team member(s)
- Working closely with customer(s) understanding their requirements and aiding them in obtaining the optimal performance of the products; monitoring stock levels to ensure the needs of customer(s) are met; placing replacement orders with HarbisonWalker Internationals Customer Service department
- Preventive and general maintenance tasks on refractory equipment; documenting the preventative maintenance
- Performing spare parts and equipment inventory count to ensure site specific standards are maintained; completing accurate and detailed refractory reports
- Observing and promoting safety and 5S standards; complying with established facility safety policies and procedures and other regulations as applicable; participating in daily safety tool box talks and monthly trainings; maintaining a safe and clean working environment
Requirements
- High school diploma or GED
- Ability to safely use brick saw and bricklaying equipment to lay brick
- Requires working knowledge of refractory lined units
- Ability to operate a jib crane and ensure the rigging of the load is correct
- Ability to safely operate a forklift
- Ability to safely operate various hand and electrical tools
- Ability to read understand and work in conformity with work orders as directed
- Ability to detect and correct unsafe or hazardous conditions of equipment and work environment
- Organized individual with emphasis on quality and the ability to meet deadlines
- Requires fundamental computer skills experience in excel a plus
- Previous construction or manufacturing experience will be considered
Physical and Environmental Requirements
- Physical Activity: Requires more than 2/3 of the time standing walking using hands and fingers reaching climbing balancing stooping kneeling crouching crawling speaking hearing tasting or smelling; requires less than 1/3 of the time sitting.
- Lifting: Requires lifting up to 10 pounds more than 2/3 of the time; and lifting more than 100 pounds less than 1/3 of the time.
- Vision: Requires accurate close distance color and peripheral vision including the ability to adjust focus and use peripheral vision.
- Environment: Requires more than 2/3 of the time working near moving mechanical parts and being exposed to fumes airborne particles and outdoor weather conditions; 1/3 to 2/3 of the time in wet or humid conditions in extreme heat or cold and exposed to toxic or caustic chemicals; and less than 1/3 of the time in an office setting in high places at risk of electrical shock and near vibration.
- Noise: Requires working in very loud conditions (over 85 decibels).
Required Experience:
IC
Description HWI has a fantastic opportunity to join our Value Added Services team as a Refractory Support Specialist I.SummaryThe Refractory Support Specialist I represents HarbisonWalker International as an on-site and first call technical liaison servicing one or two accounts and receives directio...
Description HWI has a fantastic opportunity to join our Value Added Services team as a Refractory Support Specialist I.
SummaryThe Refractory Support Specialist I represents HarbisonWalker International as an on-site and first call technical liaison servicing one or two accounts and receives direction from customer and supervisor on work to be complete. The Refractory Support Specialist I will work directly with internal Customer Service and Sales Representatives to provide customer(s) with the most cost-effective product to fit their needs and establish HarbisonWalker International as the product of choice. This position is a labor-intensive job assisting the customer(s) in lining relining and repairing furnaces ladles and tundishes.
Responsibilties
- Reading and interpreting refractory lining drawings; using brick saw and bricklaying equipment to lay brick up in ladles furnaces tundishes etc.- handle bricks by hand for multiple hours at a time - perform plug changes repair slide gates etc.; teaching installation procedures to and providing guidance to correct procedures
- Assisting customer(s) staff with all types of refractory installation methods including gunite pouring ramming pumping ceramic fiber and firebrick installation
- Assisting customer(s) staff with cleaning and preparing ladles furnaces tundishes etc for repair relining and fabrication
- Observing product performance at customer(s) site; performing in service inspections post mortem tear outs documenting findings and reviewing with the proper HarbisonWalker International team member(s)
- Working closely with customer(s) understanding their requirements and aiding them in obtaining the optimal performance of the products; monitoring stock levels to ensure the needs of customer(s) are met; placing replacement orders with HarbisonWalker Internationals Customer Service department
- Preventive and general maintenance tasks on refractory equipment; documenting the preventative maintenance
- Performing spare parts and equipment inventory count to ensure site specific standards are maintained; completing accurate and detailed refractory reports
- Observing and promoting safety and 5S standards; complying with established facility safety policies and procedures and other regulations as applicable; participating in daily safety tool box talks and monthly trainings; maintaining a safe and clean working environment
Requirements
- High school diploma or GED
- Ability to safely use brick saw and bricklaying equipment to lay brick
- Requires working knowledge of refractory lined units
- Ability to operate a jib crane and ensure the rigging of the load is correct
- Ability to safely operate a forklift
- Ability to safely operate various hand and electrical tools
- Ability to read understand and work in conformity with work orders as directed
- Ability to detect and correct unsafe or hazardous conditions of equipment and work environment
- Organized individual with emphasis on quality and the ability to meet deadlines
- Requires fundamental computer skills experience in excel a plus
- Previous construction or manufacturing experience will be considered
Physical and Environmental Requirements
- Physical Activity: Requires more than 2/3 of the time standing walking using hands and fingers reaching climbing balancing stooping kneeling crouching crawling speaking hearing tasting or smelling; requires less than 1/3 of the time sitting.
- Lifting: Requires lifting up to 10 pounds more than 2/3 of the time; and lifting more than 100 pounds less than 1/3 of the time.
- Vision: Requires accurate close distance color and peripheral vision including the ability to adjust focus and use peripheral vision.
- Environment: Requires more than 2/3 of the time working near moving mechanical parts and being exposed to fumes airborne particles and outdoor weather conditions; 1/3 to 2/3 of the time in wet or humid conditions in extreme heat or cold and exposed to toxic or caustic chemicals; and less than 1/3 of the time in an office setting in high places at risk of electrical shock and near vibration.
- Noise: Requires working in very loud conditions (over 85 decibels).
Required Experience:
IC
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