Office Administrative Assistant

The Office of Labor Relations (OLR) represents the Mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner serves on behalf of the Mayor as the Citys liaison with both labor and management in the private sector. The office is authorized by Executive Order 38 (February 7 1967) amended by Executive Order 13 (July 24 1990). Additionally OLR administers the Health Benefits Program Management Benefits Fund Employee Assistance Program Work Well NYC Medicare Part B Reimbursement and Pre-Tax Benefits & Citywide Programs including the Deferred Compensation Plan and NYCE addition to negotiating collective bargaining agreements OLR serves as a resource to agencies with regard to workforce labor issues and works with the Municipal Labor Committee (MLC) to pursue innovations in a variety of areas particularly regarding City health insurance programs. The staff at OLR assist their fellow agencies in handling personnel and payroll issues conducting labor-management meetings representing the City at representation hearings and handling all employee grievances and arbitration matters while also negotiating collective bargaining agreements with the Citys 149 bargaining units.

The New York City EAP is a confidential problem-solving program available to all New York City nonuniformed employees and their dependents and was created to act as a helping hand for NYC employees and their families. It is of utmost importance that NYC employees receive the mental emotional and social resources they need to feel healthy and supported in their 2024 NYC EAP served close to 30000 clients. This administrative assistant will provide the necessary coverage of the program given the NYC EAP .

NYC EAP Office Assistant will provide the following services:
- Reception
Answering calls handling messages receiving visiting clients.
Promoting a respectful caring environment for all clients and collateral guests/callers.
- Clerical Duties
Chart maintenance
Copying faxing filing scanning
- Scheduling
Coordinating staffs calendars
Scheduling client sessions meetings training etc.
- Reporting
Maintaining a daily screening/consultation log to record all contacts.
Generating monthly reports that specify EAP services (intakes onsite groups presentations supervisor consults).
Managing clerical responsibilities for GHI authorization cases.
Management of supplies and inventory.

Preferred Qualifications:
-Proficient in Microsoft Office Programs
-Previous Office Experience - General Scheduling Telephone Skills Typing Documentation Skills Meeting Planning Verbal Communication Written Communication Dependability Attention to Detail Administrative Writing Skills


Hours/Shift:
This position requires a work schedule of 11am - 7pm Monday through Thursday and 9am 5pm on Fridays.

COMMUNITY ASSISTANT - 56056

Qualifications :

1. There are no formal education or experience requirements for this position. However the ability to understand and carry out simple instructions is required.
2. Candidates must be able to understand and be understood in English.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time