Planning & managing workflow (for ongoing and ad-hoc assignments) turn-around time SLAs and productivityMonitoring of SOPs against output quality to ensure that they are updated at all timesUndertaking quality control of completed work by reviewing outputs against pre-defined criteriaWorking with the team and providing continuous insights on the process/techniquesImpart training (presentations theoretical and practical tests) and handle queries of teamUndertaking ad-hoc research task
Qualifications :
Graduate
Remote Work :
No
Employment Type :
Full-time
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more