Client Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What youll do
This is a hybrid role you will be based in London with a full UK driving licence and access to a car to enable regular visits to service users as part of your caseload. The Client Manager will be responsible for managing a portfolio of care packages ensuring the delivery of high-quality care and full compliance with regulatory standards.
Key responsibilities include supervising Client Care staff understanding and responding to individual service user needs monitoring service performance and supporting the recruitment of a diverse and skilled healthcare workforce.
What youll get
We offer thorough training and the opportunity to develop through self-directed learning coaching conversations e-learning modules and access to further qualifications and courses. Youll have the support to develop your career either within your region or the wider City & County Healthcare Group. Well also empower you to feel proud of the impactful and meaningful work that you do.
Well reward you with a benefits package that includes wellbeing resources financial advice and up to 14% discount at over 40 retailers including Tesco John Lewis and many more.
We will also offer you:
- 22 Days Holiday (increasing to 25 days after 3 years service) plus bank holidays
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
*subject to terms and conditions and qualifying period
Qualifications :
What you need
You will have proven experience in remotely managing teams within the healthcare sector strong communication and decision-making abilities and commercial awareness. The role offers opportunities for continuous training and career development within a supportive management team with a clear focus on service quality and performance outcomes.
Additional Information :
Why choose us
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter using innovative tech and driving forward positive change. As the largest care company in the UK we have the size and success to offer you a world of career opportunity choice and security. Join us on our journey
CCH Group is an Equal Opportunities Employer and part of the City and County Healthcare Group.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
At CCH Group, were more than a care provider were a passionate community dedicated to driving the sector to new heights with a history of doing so. Founded in 2009, weve grown into the nations largest care company, with over 260 locations and 14,000 care professionals delivering ... View more
