Solution & Security Consultant
Share
Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Solution & Security Consultant
Patsnap is a global pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle using domain-specific AI to accelerate the creation of market-ready products.
Our products span global patent databases scientific journals technical literature and custom enterprise solutions. By combining cutting-edge AI deep semantic search advanced analytics and workflow automation our platform empowers R&D innovation and IP teams across industries like engineering life sciences technology and finance.
With over 12000 customers worldwide including some of the biggest names in innovation Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status and we still have a remarkable amount of growth ahead.
Role Summary:
As a Solution & Security Consultant at Patsnap youll be the bridge between our product and our buyers by building lightweight demos presenting compelling stories that win trust and translating security choices into plain language. If you love crafting decks running live demos and partnering with sales to close deals this role is for you!
This is a fully remote position for a candidate in Charlotte North Carolina. There will be opportunities to collaborate with colleagues in Charlotte from time to time in person.
What Youll be Doing:
- Lead discovery calls to capture problems users data sources and success criteria.
- Build demos and proof-of-concepts (e.g. RAG small agents lightweight automations) and tailor them to the customers workflow.
- Lead crisp demos and executive-friendly walkthroughs; craft short narratives handle Q&A and land clear value.
- Maintain client security & trust. Map data flows access patterns and retention; support customer security questionnaires and evidence gathering.
- Partner with sales by working with Account Executives on win plans next steps and follow-ups; keep notes and dates tight.
- Produce one-pagers FAQs and simple diagrams others can reuse.
- Translate customer needs into tickets and coordinate with product/engineering.
About You: (Were hiring for potential and learning velocity - no need to tick every box)
- 0-4 years of work experience. New grads are welcome.
- Computer Science degree or equivalent is preferred.
- Presentation confidence. Youre clear concise and engaging with slides and live demos.
- AI curiosity. Comfortable discussing embeddings prompting and the idea behind RAG (or eager to learn fast).
- Technical fundamentals. Familiar with HTTP/JSON APIs Git basics and reading logs; can write (or want to learn) small scripts in Python or JavaScript.
- Security mindset. Understand security and architecture fundamentals and concepts
- Strong writing. You can turn complexity into crisp docs.
- Domain interest. Some understanding of IP/patents is a plus.
Nice to Haves:
- Hands-on with LangChain/LlamaIndex OpenAI or local LLMs and a vector store (e.g. pgvector).
- Cloud basics (AWS or similar).
- Diagramming in Mermaid or
- Familiarity with SOC 2 / ISO 27001 concepts or the shared responsibility model.
- Patent/literature search exposure.
- Customer-facing internships (support tutoring teaching assistant sales/SE).
Benefits & Perks:
- 5 weeks paid vacation ( 1 day per year of service to a maximum of 30 days)
- Comprehensive benefits package for you and your dependents from day one
- RRSP Contribution Matching
- Access to mental health support
- Maternity and paternity leave
- 2 company paid volunteering days
- Life Assurance
Our Values:
- Integrity: We hold each other accountable for our actions.
- Leadership: We lead by example and inspire each other to reach for new heights.
- Openness: We are open and honest and share our ideas with care and consideration.
- Growth: We are lifelong learners who aspire to improve each day.
- Innovation: We seek out new ways to solve problems.
- Customer: Our customer is at the center of everything we do. Their success is our success.
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race religion national origin citizenship sex gender identity or expression sexual orientation pregnancy age or marital veteran/military or disability status or any other protected status in accordance with federal provincial/state or local laws.
Even if you dont meet 100% of the above qualifications we encourage you to apply and tell us why youd be a great fit for this role! If you require any accommodations during the interview process please email us at emailprotected so we can best support you.
Required Experience:
Contract
Key Skills
- Marketing
- Business Process
- Customer Service
- Communications
- Cloud
- Products demonstration
- C#
- Database
- CRM
- Project Management
- Client Relationship
- Interpersonal skills
- Sales goal
- Sales Process
- Analytics
About Company
Patsnap empowers IP and R&D teams with advanced AI to get better answers and make faster decisions. Increase IP productivity by 75% while reducing R&D wastage by 25%.
