Senior Special Assets Analyst

About Us

How This Role Impacts Live Oak and its People

As a Senior Special Assets Analyst you will play a pivotal role in managing complex and high-risk assets within the Special Assets loan addition to supporting ongoing servicing functions and account maintenance the Senior Analyst plays a key role in driving process improvement initiatives ensuring audit readiness and strengthening internal control frameworks. You will be expected to demonstrate strategic thinking operational excellence and a deep understanding of banking processes and regulatory frameworks. This role demands a proactive mindset strong analytical capabilities and a commitment to continuous improvement in a fast-paced evolving environment.

What Youll Do at Live Oak

• SBA Universal Product Packages: Lead the timely preparation and submission of guaranty packages ensuring accuracy and regulatory compliance. Actively engages in correspondence with the SBA ensuring that inquiries are promptly and appropriately addressed with involvement from necessary internal stakeholders.

• Third-Party Reports: Order and manage third-party reports (appraisals environmental assessments equipment valuations) ensuring timely receipt and documentation. Take ownership of high-priority tasks ensuring alignment with Live Oaks internal policy standards and regulatory requirements.

• Invoice & Workflow Management: Routinely process invoices and manage the overall invoice workflow through ticketing system oversight and monitoring (e.g. Freshservice). Ensure timely and accurate payment processing in adherence to internal controls.

• Tax Payments: Promptly execute rush tax payment requests and coordinate internal reporting and tracking mechanisms to ensure timely execution risk mitigation and regulatory compliance.

• Process Improvement & Strategic Support: Identify areas for improvement across operational and servicing functions and workflows. Provide senior-level support to analysts and cross-functional teams during the rollout of new systems processes and controls.

• Bankruptcy Tracking and Portfolio Management: Actively engage with bank counsel and Special Assets Officers to develop a thorough understanding of the specific terms and implications of confirmed bankruptcy plans within the Special Assets loan portfolio. Ensure that these terms are adequately monitored through the loan modification process and that billing and payments are appropriately adjusted.

• Collateral Record Management: Support Special Assets Collateral Analyst in maintaining complete current and accurate collateral records for all asset types managed within the Special Assets portfolio. Ensure data integrity across systems and documentation.

• Reporting & Controls: Generate routine and ad hoc collateral reports to support impairment reviews charge-off decisions and audit requests. Maintain adequate documentation to ensure audit readiness and compliance.

• Reconciliations: Perform monthly reconciliations of bank-owned (OREO) expenses CPC costs and recovery payments ensuring proper documentation and alignment with internal controls.

• Loan Operations: Act as a liaison with the Loan Operations department to ensure seamless communication and the accurate application of payments and recoveries

How Youll Do It

• Critical Thinking & Judgment: Operate effectively in ambiguous situations applying sound judgment and practical decision-making.

• Ownership & Accountability: Take initiative and full responsibility for assigned tasks ensuring high standards of accuracy and timeliness while actively participating in shared team responsibilities to support overall group performance and collaboration.

• Collaboration & Communication: Work closely with Special Assets Officers Portfolio Management Legal Operations Accounting Finance and other departments to support resolution strategies compliance and operational efficiency.

• Adaptability: Thrive in a dynamic environment embracing change and driving continuous improvement.

Required Experience

• Bachelors degree in Finance Accounting Business Administration or a related field or equivalent work experience.

• 2 years of experience in Special Assets Finance Credit or Loan Operations.

• Strong understanding of SBA USDA and conventional commercial loan programs.

• Proficiency in Salesforce Excel and other financial reporting tools.

• High attention to detail strong organizational skills and ability to manage multiple priorities.

Preferred Experience

• Experience in process improvement initiatives and system implementations.

• Background in financial analysis including spreads and performance assessments of complex commercial assets.

Our Values

• Dedication:Possess a deep commitment to Live Oak Banks mission and core values exemplified through a strong work ethic adaptability and pride in your work.

• Ownership:Take initiative to deliver positive results by proactively and creatively solving problems while maintaining a high degree of quality.

• Respect:Treat everyone with courtesy politeness and kindness.

• Innovation:Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

• Teamwork: Foster collaboration accountability and trust with others and understand that together we do more

For a detailed overview of our employee benefits please visit: Oak Bank is an Affirmative Action and Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information veteran status or disability. Equal access to programs service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at.

EEO is the Law

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave including but not limited to Arizona California Colorado District of Columbia Maine Maryland Massachusetts Michigan Nevada New Jersey New Mexico New York Oregon Rhode Island Vermont and Washington.