Head Cashier, Bookstore
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Job Location:
Asheville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
This position oversees graduation regalia online order fulfilment serves as head cashier and backup to Director Bookstore & Auxiliary Services for resolving customer service issues and coordinates ordering receiving and stocking convenience items assists with textbook orders as well as assists with training and scheduling part-time employees.
Duties
1. Serves as head cashier performing sales transactions at a cash register receiving money checks or credit cards as well as processing student financial aid and gift certificates in payment for merchandise. 2. Balances cash register tills and receipts with recorded sales prepares deposits and sales reports for the Business Office and requests change orders. 3. Opens or closes the bookstore in accordance with detailed procedures. 4. Trains and supports part-time cashiers and resolve issues. 5. Prepares and communicates part time employees schedules during back-to-school rush periods. 6. Provides excellent and professional customer service and ensure front end is running smoothly. Serves as backup to resolve customer service issues in Director Bookstore & Auxiliary Services absence. 7. Coordinates ordering receiving and stocking convenience items and graduation supplies. Arranges displays and position products to maximize sales review expiration dates for convenience items and remove as expired. 8. Processes and fulfills e-commerce sales. Picks items for orders and prepare for packaging or customer pick-up. Completes transactions on secure e-commerce platform. 9. Provides customer support for issues related to web-based customer orders returns and out-of-stock situations via email or telephone. 10. Complete a spreadsheet with all the bookstore departmental charges allocated properly and resolve any issues with incomplete or incorrect information at the end of each month. 11. Provide support and backup for the Bookstore Purchasing Agent and Director Bookstore & Auxiliary Services. 12. Contributes to the College Vision Mission Values and RISE statement. 13. Supports workforce diversity in all its aspects. 14. Performs other duties as assigned.
Preferred Qualifications
1. Associates degree 2. Experience working in a bookstore. 3. Experience managing cash controls. 4. Experience a POS such as using BookLog. 5. Experience working in higher education. 6. Proficiency in a foreign language such as Spanish an East Slavic language and/or American Sign Language.
This position oversees graduation regalia online order fulfilment serves as head cashier and backup to Director Bookstore & Auxiliary Services for resolving customer service issues and coordinates ordering receiving and stocking convenience items assists with textbook orders as well as assists with training and scheduling part-time employees.
Duties
1. Serves as head cashier performing sales transactions at a cash register receiving money checks or credit cards as well as processing student financial aid and gift certificates in payment for merchandise. 2. Balances cash register tills and receipts with recorded sales prepares deposits and sales reports for the Business Office and requests change orders. 3. Opens or closes the bookstore in accordance with detailed procedures. 4. Trains and supports part-time cashiers and resolve issues. 5. Prepares and communicates part time employees schedules during back-to-school rush periods. 6. Provides excellent and professional customer service and ensure front end is running smoothly. Serves as backup to resolve customer service issues in Director Bookstore & Auxiliary Services absence. 7. Coordinates ordering receiving and stocking convenience items and graduation supplies. Arranges displays and position products to maximize sales review expiration dates for convenience items and remove as expired. 8. Processes and fulfills e-commerce sales. Picks items for orders and prepare for packaging or customer pick-up. Completes transactions on secure e-commerce platform. 9. Provides customer support for issues related to web-based customer orders returns and out-of-stock situations via email or telephone. 10. Complete a spreadsheet with all the bookstore departmental charges allocated properly and resolve any issues with incomplete or incorrect information at the end of each month. 11. Provide support and backup for the Bookstore Purchasing Agent and Director Bookstore & Auxiliary Services. 12. Contributes to the College Vision Mission Values and RISE statement. 13. Supports workforce diversity in all its aspects. 14. Performs other duties as assigned.
Preferred Qualifications
1. Associates degree 2. Experience working in a bookstore. 3. Experience managing cash controls. 4. Experience a POS such as using BookLog. 5. Experience working in higher education. 6. Proficiency in a foreign language such as Spanish an East Slavic language and/or American Sign Language.
Key Skills
- Google Analytics
- Communication
- Corporate Sales
- Import
- AC Maintenance
- Field Sales
