Customer Engagement Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Customer Engagement Manager
Locations: London Hybrid
Get To Know Us:
SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets enabling the exchange control and management of information between organizations.
About the Team:
The CEM is an integral role within the global Deal Services organization nested within the larger Global Technical Sales organization. Within their responsible region the CEM will define Deal Service solutions based on the clients business needs. The CEM will also work closely with core stakeholders within Field Sales Sales Engineers Customer Success and Legal. Additionally the CEM will have a cadence and work closely with our Marketing PMO SOC Tech Ops Finance/Billing and Product Management organizations.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Professional Development Reimbursement including access to SS&C University
Work/Life Balance: Competitive holiday scheme
Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
Training: Hands-On Team-Customised throughout your career
What You Will Get To Do:
Interface with advisors corporates and other business stakeholders on the discovery scoping and sale of our Deal Services offerings
Understand client business needs gather requirements and recommend best practices through direct client interaction
Work closely with cross-functional teams to assemble services that meet the clients needs
Prepare cost and timeline estimates and set client expectations
Manager opportunities and pipeline
Communicate requirements and handover deals to the Deal Service delivery team for execution
Drive sales initiatives across the Field Sales organization to drive overall Deal Services performance
What You Will Bring:
Bachelors in business management or other related fields
3 years of experience in a Sales-type customer-facing role.
Experience working with cross-functional teams including Customer Service Product Management Field Sales Pre-sales Legal Marketing and Finance.
Demonstrated ability to think strategically about business product and technical challenges with the ability to build and convey compelling value propositions.
Strong organizational skills with the ability to work on multiple opportunities with multiple deadlines.
Excellent listening oral and written communication skills.
Self-starter with the ability to work independently and manage priorities.
Ability to work under pressure in a fast-paced environment and think outside the box.
Interface with customers colleagues management and project stakeholders as needed to ensure overall project success.
Optimally has a balanced combination of large corporate and small entrepreneurial company backgrounds.
Detail and goal oriented.
Understands financial markets (e.g. M&A Corporate Loans Asset Management Private Equity etc.)
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Leading cloud-based provider of financial services technology solutions. SS&C Technologies owns and maintains the best financial technology in the industry
