Senior Partnerships Manager (Partner Credit Services)

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.6 million members globally across the UK India Germany and France. Using advanced technology all solutions are designed with SMEs in mind. With quick onboarding low fees and innovative features we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

• Tide is available for UK Indian German and French SMEs
• Over 1.6 million members: 800000 UK and 800000 in India and growing rapidly
• Over $200 million raised in funding
• Over 2500 Tideans globally - were diversity champions!
• We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram and New Delhi India

ABOUT THE TEAM

Youll be joining Tide at a pivotal moment as we launch both Partner Credit Services (PCS) and Tides core platform in the French market. Our France team is in a dynamic build phase combining proven success in other geographies with deep investment in local market understanding.

Partner Credit Services is Tides SME lending marketplace connecting business owners to the right funding solution at the right time through partnerships with alternative and traditional lenders. Whether a founder is scaling adapting to new challenges or seeking financial breathing room our mission is to help them move forward with confidence.

ABOUT THE ROLE

As Senior Partnerships Manager you will lead lender and acquisition partner strategy for PCS France. Youll play a key role in shaping the partner ecosystem optimising commercial performance and delivering value to both borrowers and partners.

Youll report to the Head of Commercial PCS France and work closely with central Marketing Legal Product and Compliance teams. This is a senior individual contributor role with strategic impact and clear growth path.

Some of the things youll be doing:

• Owning and developing a portfolio of lender and acquisition partners to support PCS France growth
• Establishing the foundations of the Partnerships function in France working closely with central Commercial teams to replicate successful strategies from other markets and tailor them to the local lending ecosystem
• Shape lender mix and roadmap priorities work with central teams to ensure local market needs are reflected in integration planning and lender targeting
• Driving performance through regular engagement joint planning and issue resolution
• Partner onboarding: liaising with internal teams to coordinate onboarding of new partners including due diligence integration and go-live
• Collaborating with centrals teams to influence roadmap priorities and lender mix for the French market
• Monitoring partner performance analysing funnel data and identifying opportunities to improve conversion
• Leading regular partner business reviews to ensure targets and service levels are met
• Working cross-functionally with Sales Product Risk and Compliance teams to optimise partner performance
• Providing market insight acting as the voice of our partners in internal discussions
• Being the single point of contact for your Partner portfolio and will be accountable for the core metrics of revenue partner satisfaction and engagement across each named Partner

WHAT WE ARE LOOKING FOR

Were hiring a commercially minded partnerships professional who understands the dynamics of the SME lending ecosystem in France. The ideal candidate will be analytical proactive and relationship-driven with a track record of building value through partnerships.

• Experience: 7 years experience in partnerships account management commercial strategy or business development
• Industry knowledge: A broad awareness of the SME lending ecosystem. Experience in the Fintech industry is an added advantage
• France PME expertise: Strong understanding of French PME lending dynamics including common products partner expectations and borrower needs
• Partnerships Skills: Demonstrated success managing high-value partnerships in SME finance fintech lending or B2B marketplaces
• Self-starter: You are autonomous and take initiative to get the job done.
• External stakeholder skills: You have strong stakeholder management skills coupled with an ability to leverage external capabilities to achieve joint success. You love to service the needs of partners
• Commercially minded: A commercial mindset able to link partner activity to revenue outcomes and drive performance improvement
• Communication skills: You have great communication skills and are able to explain complex information in a simple and easy to understand way
• Project Management skills: You are detail oriented and highly organised: you can manage many projects relationships and initiatives all at once
• A strategic operator: Able to zoom out to set direction and zoom in to solve detailed execution issues
• Language:You are fluent in French and English

WHAT YOULL GET IN RETURN

• A competitive salary
• Flexible working options
• 25 days holiday with the option buy extra days
• 3 days paid volunteering or L&D time off per year
• Sabbatical leave
• We invest in your development with Personal L&D budget
• Access to a global mental wellbeing platform
• Enhanced family-friendly leave
• Work from home budget

TIDEAN WAYS OF WORKING

At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.

We are One Team and foster a transparent and inclusive environment where everyones voice is heard.

At Tide we thrive on diversity embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members diverse needs. We are One Team committed to transparency and ensuring everyones voice is heard.

• Tide doesnotcharge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
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