Account Executive, Strategic Accounts
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Job Location:
Monthly Salary:
Posted on:
10-10-2025
Vacancies:
1 Vacancy
Job Summary
About Upshop:
Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered SaaS platform connecting Fresh Center eCommerce and DSD department operations to deliver a simplified smarter more connected store experience. Customers running Upshop realize significant improvements in sales shrink food safety and sustainability across the entire store. 150 retail chain accounts trust our software in over 30k stores 9 countries and 3 continents.
Overview of the Role:
We are seeking a highly motivated and results-orientedAccount Executive to drive significant revenue growth within our largest and most strategic client accounts. This role is pivotal in expanding our footprint through proactive cross-selling and upselling of our complex solutions. The ideal candidate will be a seasoned professional with a proven track record of engaging executive-level decision-makers navigating consensus-driven buying processes and demonstrating the tangible ROI of our offerings.
As a trusted strategic partner you will guide clients to maximize their investment in the Upshop platform aligning our solutions with their business goals and delivering measurable outcomes. Youll work closely with internal stakeholders across product marketing and customer success to ensure a seamless client experience from discovery through delivery and beyond.
Responsibilities:
- Strategic Account Growth: Develop and execute strategic account plans focused on growing Upshops footprint and solution adoption within existing client accounts.
- Driving Outcomes:Guide clients to achieve measurable business outcomes through effective use of Upshops platform data and services.
- Executive Engagement:Build and maintain strong relationships with C-level executives and key stakeholders providing strategic insights and support.
- Solution Selling:Demonstrate a deep understanding of Upshops SaaS offerings and how they align with client objectives and operational goals.
- Cross-Selling and Upselling:Identify new opportunities within current accounts to introduce additional Upshop solutions that deliver incremental value.
- ROI and Business Impact: Conduct strategic needs assessments and present value-driven proposals that clearly communicate return on investment.
- Consensus-Driven Engagement:Navigate multi-stakeholder environments to build alignment and accelerate solution adoption across departments and regions.
- Pipeline & Forecast Management:Maintain accurate records of account activity expansion opportunities and forecast details in Salesforce CRM.
- Industry & Client Insight:Stay informed on grocery retail trends client needs and evolving business environments to proactively offer relevant solutions.
- Cross-Functional Collaboration: Work closely with internal teamsincluding product marketing customer success and implementationto deliver exceptional client experiences.
- Contract Negotiation: Lead contract renewals and expansion discussions ensuring favorable outcomes and long-term account health.
Qualifications:
- 10 years of experience in B2B SaaS or enterprise software sales/account management.
- Proven success managing and growing existing strategic accounts.
- Experience in the grocery retail or fresh food vertical is highly valued.
- Skilled in engaging senior-level stakeholders with a consultative value-first approach.
- Strong understanding of solution selling and outcome-based client engagement.
- Comfortable navigating complex organizational structures and long sales cycles.
- Proficient in Salesforce CRM and best practices for pipeline reporting and forecasting.
- Excellent communicator self-starter and collaborative team player.
- Bachelors degree in business Marketing or a related field.
Preferred Qualifications:
- Experience with retail warehousing and/or grocery technology solutions
- Proficient with CRM tools such as Salesforce and Zen Desk
- Experience working in hyper-growth environments
Benefits/Perks:
- Competitive compensation package with commissions and performance incentives.
- Employer-matched 401(k) plan
- Attractive paid time off policy
- Career growth and development opportunities
- A culture built on trust collaboration and customer success.
- Work with a passionate team at the forefront of innovation in grocery retail.
Required Experience:
IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
Upshop delivers total supermarket and grocery store operations by connecting Fresh, Center, eCommerce, and DSD department operations.
