Scientific Support Engineer Team Lead
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Job Location:
Bethesda, MD - USA
Yearly Salary:
USD 80000 - 90000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company Overview
Development InfoStructure LLC. (Devis) is a leading provider of innovative software development management and consulting services specializing in cutting-edge technologies such as DevSecOps AI and Machine Learning. With over 30 years of experience we have established ourselves as a trusted partner for government agencies delivering tailored mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach coupled with our deep domain expertise and technical prowess enables us to forge enduring relationships and consistently deliver high-impact adaptive solutions that resonate with the unique needs of the public sector.
Job Overview
The Scientific Support Engineer Team Lead is a senior hands-on technologist who runs day-to-day scientific IT support at NIH Building 35 guiding a team of engineers while acting as the go-to expert for complex troubleshooting. They understand research workflows and lab tools translate them into robust computing solutions and proactively analyze recurring issues to drive permanent fixes. The role owns documentation and best practices and is an enterprise SME across Windows macOS and Linux as well as ITBs system management tools. They also navigate virtualization platforms networking hardware/software and a range of peripherals ensuring reliable high-performance environments for NIMH researchers.
This role will be a full-time position with work performed both on-site at the NIH Main Campus 9000 Rockville Pike Bethesda MD 20892and remotely with core hours Monday-Friday: 6:30 AM - 6:00 PM EST. Position is contingent upon award and upon client approval.
What Were Looking For
Required Qualifications
Salary Range
Development InfoStructure LLC. (Devis) is a leading provider of innovative software development management and consulting services specializing in cutting-edge technologies such as DevSecOps AI and Machine Learning. With over 30 years of experience we have established ourselves as a trusted partner for government agencies delivering tailored mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach coupled with our deep domain expertise and technical prowess enables us to forge enduring relationships and consistently deliver high-impact adaptive solutions that resonate with the unique needs of the public sector.
Job Overview
The Scientific Support Engineer Team Lead is a senior hands-on technologist who runs day-to-day scientific IT support at NIH Building 35 guiding a team of engineers while acting as the go-to expert for complex troubleshooting. They understand research workflows and lab tools translate them into robust computing solutions and proactively analyze recurring issues to drive permanent fixes. The role owns documentation and best practices and is an enterprise SME across Windows macOS and Linux as well as ITBs system management tools. They also navigate virtualization platforms networking hardware/software and a range of peripherals ensuring reliable high-performance environments for NIMH researchers.
This role will be a full-time position with work performed both on-site at the NIH Main Campus 9000 Rockville Pike Bethesda MD 20892and remotely with core hours Monday-Friday: 6:30 AM - 6:00 PM EST. Position is contingent upon award and upon client approval.
What Were Looking For
Required Qualifications
- 6 years of relevant experience ideally with the NIH or another scientific organization
- BS/MS/PhD in Engineering Applied Science or another relevant field
- Proven experience leading a team of support engineers
- The ability to and experience with managing documentation of scientific support processes and familiarity with scientific research methods and tools
- Subject matter expertise with Windows macOS and Linux enterprise computing ITBs system management tools and advanced technical support and troubleshooting
- Expertise with the ServiceNow platform and associated tools and processes
- Familiarity with virtualization platforms networking hardware and software and IT peripherals
Salary Range
- $80000 to $90000
Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individuals race color religion age gender sexual orientation veteran status national origin or disability.
Required Experience:
Manager
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
Development InfoStructure Inc. (Devis) is a leading provider of IT consulting services and solutions that specializes in the global development space. Since 1992, Devis has worked at the intersection of technology and global development, providing solutions to federal, state, and loca ... View more
