Clerk III – UI Health Care North Liberty Pediatrics and Family Medicine Clinic 50

University of Iowa Health Care - UI Community Clinics is seeking a50% Clerk III at ourNorth Liberty Pediatrics and Family Medicine Clinics to provide front desk reception duties for checking patients in and out as well as scheduling clinic appointments. This is a high-volume public contact position requiring multi-tasking skills and the ability to answer phones on a consistent basis to assist external and internal customers.

This position will mainly support our patients at North Liberty Pediatrics and Family Medicine Clinics but could float to other clinic locations based on clinical needs/hours.

Position Responsibilities:

• Gathers demographic data information and enters into the hospital EPIC system.
• Gathers the referring entity primary care provider(s) and other healthcare providers information and enters into the hospital EPIC system.
• Performs proper name search procedures as outlined in Policy and Procedures Manual.
• Alternates with other scheduling clerks in responding to telephone calls and assisting patients physicians specialty nurses and other healthcare providers at the Scheduling desk. Assumes duties of schedulers and/or receptionists during their absences.
• Maintains effective communication with appropriate divisions.
• Performs miscellaneous clerical duties as assigned.

University of Iowa Health Carerecognized as one of the best hospitals in the United Statesis Iowas only comprehensive academic medical center and a regional referral center. Each day more than 12000 employees students and volunteers work together to provide safe quality health care and excellent service for our patients. Simply stated our mission is: Changing Medicine. Changing Lives.

WE CARE Core Values:

• Welcoming- We strive for an environment where everyone has a voice that is heard that promotes the dignity of our patients trainees and employees and allows all to thrive in their health work research and education.
• Excellence- We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare education and research.
• Collaboration- We encourage collaboration with healthcare systems providers and communities across Iowa and the region as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work.
• Accountability- We behave ethically act with fairness and integrity take responsibility for our own actions and respond when errors in behavior or judgment occur.
• Respect-We create an environment where every individual feels safe valued and respected supporting the well-being and success of all members of our community.
• Empowerment-We commit to fair access to research health care and education for our community and opportunities for personal and professional growth for our staff and learners.

Benefits Highlights:

• Regular position located in North Liberty Iowa
• Fringe benefit package including paid vacation; sick leave; health dental life and disability insurance options; and generous employer contributions into retirement plans
• The University of Iowa offers a generous benefits package including paid vacationas well as paid sick leave. Complete information regarding the full benefits package may be viewed at: of Time: 50% (20 hours per week)

  Schedule: Monday and Thursday from 9:00 AM - 5:00 PM and Friday from 10:00 am - 5:00 PM. Shifts include a 30-minute lunch break. No weekends on-call time or holidays required.

  Location: North Liberty IA (or surround clinics based on clinical need or hours)

  Pay Grade: 8 $39087.36 - $58171.68 (at 100% time)/ Hourly: $18.72 - $27.86 (based on years of experience)