Clinical Solutions Consultant
Lead the clinical implementations of HPM solutions with customers in the state of Michigan with primary territory in Detroit and surrounding areas . Consults with customers customer project managers delivery team sales to design plan and oversee delivery of complex HPM solutions throughout the customer lifecycle (Could be single or multi-year engagement). Responsible for managing the overall scope budget and resources for the clinical solutions.
Your role:
Ensures successful clinical and physician adoption of Philips solutions
Serves in a consultative role with the customer throughout solution delivery & implementation to provide for a smooth effective and successful implementation of Philips solutions
Delivers clinical consulting services which may or may not be in combination with the implementation of a Philips solution
Participates in the development of new solutions (services and/or product functionality)
Holds a specialty or multi-specialty role(s)
Configures or manages the configuration of various components and software revisions of complex Philips solutions to accommodate Application and/or operational workflow in the customers environment
Conducts workflow analysis and consults on workflow changes that need to occur with the implementation of new functionality or solutions
Guides the customer in the testing of workarounds clinical integration and new functionality of Philips solutions
Coaches and educates customers in the use of complex situations for multiple solutions
Analyzes the customers existing workflow and facilitates proper change management in the clinical or operational environment ensures proper testing of the system and establishes a comprehensive training plan to provide for a smooth transition of the solution to the customer
Attends seminars and training sessions necessary to maintain appropriate level of professional competence and/or licensure
Identify application issues investigate and resolve issues or identify potential defects document and submit those according to standard processes
Active member of the application and education communities and proactively shares knowledge experience and lessons learned
Files required reports and consistently complies with all required Philips processes
Consult with customer to define and document their desired KPIs and outcomes (engages other consultants as needed)
Develop and maintain long term customer relationships in support of recurring revenue strategy
Youre the right fit if:
Youve acquired 5 years of clinical experience
You have a Bachelors Degree in Nursing or equivalent (RN); current nursing license
You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
Your skills include:
Clinical teaching/in-servicing experience
Exceptional communication and presentation skills
EMRs and networked clinical systems
Experience in Data Analysis
Project ManagementExperience
High comfort level with technology and informatics concepts
Able to drive an average of 1-4 hours daily
Willingness to travel overnight 80% of the time
Philips Product Knowledge preferred
Ideal Certifications: Certified PM (PMP) Nursing Informatics Healthcare Administration Change Management
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
This is a Field Role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The salary range for this position in Michigan is $87750.00 to $140400.00.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills experience business needs geographical location and internal equity.
In addition other compensation such as an annual incentive bonus sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program which includes a generous PTO 401k (up to 7% match) HSA (with company contribution) stock purchase plan education reimbursement and much more. Details about our benefits can be found here.
At Philips it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa now or in the future.
For this position you must reside in or within commuting distance to Detroit Michigan.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Required Experience:
Contract
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