One Stop Manager

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a differencein the lives of others.

Make more than a Living Make a Difference

Our Benefits

• Low-Cost Medical Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

Annual Salary: $48000-$52000

Position Concept
The One-Stop Manager is an experienced professional with skills in program operations and business development. This position operates programs with multiple customers. The tasks are highly complex and require negotiation and communication skills organizational abilities advocacy skills and overall business acumen. The One Stop Manager maintains effective relationships with core partners builds relationships with community service agencies and identifies organizations that will enhance the available service continuum for regional job seekers. The One Stop Manager facilitates broad reaching quality activities for regional workforce programs through collaborative technical support maintaining fidelity of data processes performance scorecard tracking and timely intervention as needed.

Duties & Responsibilities

• Ensure that all partners are on working together to meet or exceed contractual performance goals within the guidelines of the operating budget and program deliverables.
• Interpret federal legislation state guidance and communiqués for appropriate implementation to ensure quality services.
• Establish policies and procedures for center operations safety and crisis response management.
• Ensure a positive customer experience for the One Stop Centers in the region
• Assist in establishing linkages with other community service related agencies.
• Assist with negotiating contracts.
• Assist in creating and maintaining agreements (MOUs & MOAs) with partners in the region
• Assist with the development of the program budgets and manage programs within budget.
• Attend staff Training & Development in compliance with Eckerd Kids policies and contract requirements.
• Supervises management and front line staff to build community partnerships.
• Ensures that center staff are deployed appropriately and that staffing ratios are in compliance with service plan.
• Conduct business development activities and assist in responding to RFPs grant opportunities in an effort to grow business in the Region.
• Community outreach service agencies to assist where necessary to fulfill delivery of contract compliance.

Qualifications

• Bachelors Degree (social services counseling business) from an accredited College or University.
• 3 years relevant work experience. Past experience working with the targeted population.
• Experience with social services in the community particularly in workforce employment and training. Demonstrated proficient in using Microsoft Office applications database tracking systems. Facilitate travel through the assigned area. Ability to maintain a leadership role with excellent verbal and written communication skills. Supervise staff who interact with the general public and manage partnerships.
• Must be able to meet requirements for Eckerds Auto Insurance and be able to drive for business purposes. May be required to travel as needed.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About Our Workforce Programs:

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards partnerships and strategies to provide and create a career pathway for youth adults and dislocated workers. Training services include occupational skills training customized training on-the-job training incumbent worker training and transitional employment opportunities. We provide youth with development academic instruction career & technical education and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop convene or implement industry or sector partnerships.

Our Program Location:

Eckerd Connects Workforce Development

2121 Fairfield Ave #100

Shreveport LA 71101

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Eckerd Connects is committed to providing equal employment opportunities to all individuals including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for sincerely held religious beliefs observances and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability please contact Relay Services Dial 711.

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