Office Assistant I, Primary Care at Springside
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Job Location:
Newark, DE - USA
Monthly Salary:
$ 17 - 25
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Details
ChristianaCare Primary Care at Springside is looking for a Medical Office Assistant I.
ChristianaCare Primary Care at Springside is located at 300 Biddle Avenue in Glasgow Delaware. ChristianaCare Primary Care at Springside provides comprehensive primary medical care services for both adults and children. The practice offers various healthcare services including gynecology and womens health immunizations physical examinations preventive medicine and treatment for both acute and chronic conditions. Additionally on-site lab services are available to facilitate patient care and enhance diagnostic efficiency.
As a Medical Office Assistant I you play a crucial role as the initial point of contact between the practice and patients. Your responsibilities include fostering a friendly welcoming and efficient environment. This position entails serving patients with poise and compassion managing phone inquiries responding to patient questions scheduling appointments registering patients and updating electronic medical records (EMR). Each interaction with a patient reflects on the practice underlining the importance of your role in delivering quality service.
Work Schedule:
- Monday & Wednesday from 7:30am to 7pm
- Tuesday & Thursday from 7:30am to 5pm
- Friday from 7:30am to 4:30pm
Duties / Responsibilities:
The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details greeting patients professionally to collect demographic and financial information and processing referral information while maintaining patient confidentiality. The Medical Office Assistant I will collect payments according to insurance guidelines verify coverage coordinate referrals and perform daily reconciliation of appointments and payments. The Medical Office Assistant I communication tasks include answering phone calls professionally relaying messages accurately and utilizing EMR to communicate with providers and staff. The Medical Office Assistant I ensures timely updates to patients on issues until resolved facilitates necessary testing and appointments and prepares medical records by scanning and indexing reports into patient charts. The Medical Office Assistant I is responsible for researching patient issues and providing timely responses assisting with administrative tasks such as copying and faxing and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required.
Compensation / Benefits:
Full Medical Dental Vision Life Insurance etc.
Two retirement planning offerings including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12 weeks paid parental leave.
Tuition assistance
Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching fitness and wellness reimbursement and great discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets insurance and much more!
Education Requirements:
High School Graduate or GED required.
Experience in a medical office setting is preferred but not required.
Strengths and Qualities:
Attention to detail.
Adaptability
Excellent communication skills
Organization
Problem-solving
When we lead with love excellence is inevitable.
#LI-HB1
Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.
Post End Date
Nov 16 2025EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit
Key Skills
- Typing
- Microsoft Office
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- QuickBooks
- Office Experience
- 10 Key Calculator
- Front Desk
- Filing
- Administrative Experience
