Client Coordinator, Client Management
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Job Location:
Pearl River, NY - USA
Monthly Salary:
$ 53000 - 60000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
As a Client Coordinator you will provide support to the Client Management team to aid department initiatives. The ideal candidate is proactive and eager to learn about Actives business model Actives clients business models and the broader media industry. This role plays a supporting role in our businesss collective efforts to renew and grow our client relationships.
Responsibilities
Essential Duties and Responsibilities
- Develop demonstrate and utilize thorough understanding of AMS value proposition and capabilities to facilitate completion of daily tasks and for effective collaboration
- Manage communication between clients and media departments
- Maintain and deliver reports for specific clients using Actives systems (PeopleSoft CMS Tableau Power BI Datorama) corresponding with media departments for accuracy
- Attend client agency and interdepartmental status meetings - recording and summarizing meeting notes
- Develop and retain an understanding of key clients brands competition industries and marketing objectives to align with individual and team goals.
- Enhance processes within the Client Management team to boost efficiency and accuracy
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
Qualifications
- Bachelors degree or equivalent work experience; concentration in advertising marketing or finance a plus
- 1-3 years of related experience required (in advertising agency or client management a plus)
- Proficiency in Microsoft Office Suite (Outlook SharePoint Word Excel PowerPoint) required
- Experience with Salesforce and reporting tools (i.e. Power BI) a plus
Other Skills and Key Competencies Needed
- Quickly adapt to new technologies and platforms noting where improvements could be made
- Resourceful and proactive when taking on projects
- Ability to thrive independently and as part of a team
- Customer-focused with a passion for delivering high quality service
- Strong interpersonal and written communication required
- Strong analytical and problem-solving skills
Travel
This position does not require any regularly scheduled travel.
Unfortunately we are unable to sponsor or take over sponsorship of an employment Visa at this time.
The salary range for this role is $53000 - $60000. The successful candidates salary will depend on the actual ranges of current employees in the subject position market considerations budgetary considerations geography as well as the candidates skill set level of experience and qualifications. Involved Media offers a very competitive benefits package inclusive of medical coverage dental vision disability 401k paid time off community engagement opportunities great colleagues and great learning opportunities.
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
The corporate trade leader for nearly four decades, we help companies reach their sales goals, optimize media buys and innovatively fund operating expenses. We deliver maximum value for the broadest array of corporate assets and improve ROI across planned customer engagement platforms ... View more
