DHB Training and Support Specialist

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a hybrid work model- the client will require 8 days per month onsite

DHHS Division of Health Benefits requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.

No travel is required. This is a Monday-Friday 8-5 position. The Division of Health Benefits follows a hybrid work model. The client will require 8 days per month onsite. Remote option is available upon approval for the selected candidate that may not be local to the Raleigh NC area.

The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning such as tips job aids and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation communication and collaboration skills. Must be professional available during work hours responsive and timely. Must be attentive to detail and meet required timelines for deliverables.

DHB prefers experience with following tools: SharePoint page administration Adobe Articulate (Storyline and Rise) & Camtasia MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software is desired.

This position works with: Associate Director of Organizational Development Training and Support Specialists Learning and Development Consultant Organizational Development Consultant and an Administrative Support Specialist.

This is a hybrid work model- the client will require 8 days per month onsite DHHS Division of Health Benefits requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects. No travel is required. This is a Monday-Friday 8-5 po...