Sales and Technical Manager

Durban - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Sales and Technical Manager

Key Performance Areas

Customer service & sales support creating client centricity
Build strong relationships with customers personally and professional
Manage sales budget and gross margin
Attend to customer complaints effectively and respond within 24 hours
Respond to customers technical service requests troubleshoot technical issues identify the fault and ensure root cause is fixed
Implement preventative maintenance programmes and visit customers to conduct equipment audits
Identify and achieve measurable technical and process developments and improvements innovative for corrective measures.
Liaise between customer planning and internal sales to ensure accurate forecasting
Understand the customers business deeply and provide packaging solutions

Minimum Requirements

Engineering Degree (B-Tech or BSc Mechanical Electrical or Mechatronics only)
Previous experience in a technical sales role
Organised with the ability to build relationships at all management levels within customer organisations
Proficient in Excel able to generate reports and work with numerical data
Highly self-motivated energetic and capable of motivating others
Proficient in English able to read write and communicate professionally
Own transport
Should you reside in or around the Howick / Pietermaritzburg area is an advantage

Sales and Technical Manager Key Performance Areas Customer service & sales support creating client centricityBuild strong relationships with customers personally and professionalManage sales budget and gross marginAttend to customer complaints effectively and respond within 24 hoursRespond to custom...