Remote Chat Agent

ValueAdd Research And Analytics Solutions LLP

Job Location:

Moore County, NC - USA

Monthly Salary: $ 28 - 30

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

ValueAdd Research and Analytics Solutions LLP is seeking a Remote Chat Agent to join our dynamic team in the Outsourcing/Offshoring industry. As a Remote Chat Agent you will be responsible for providing exceptional customer service and support through online chat. This position offers the flexibility to work remotely from anywhere in the world.

Location: United States (Remote)

Responsibilities:

Respond to customer inquiries and provide assistance through online chat
Resolve customer issues and escalate complex cases to the appropriate department
Maintain a high level of professionalism and customer service at all times
Document customer interactions and follow up on any outstanding issues
Collaborate with team members to improve processes and procedures

Qualifications:

Excellent written communication skills
Strong problem-solving abilities
Ability to multitask and prioritize tasks effectively
Previous customer service experience is a plus
Proficiency in using online chat platforms

Experience:

1 year of experience in a customer service role
Experience working in a remote or virtual environment

If you are a self-motivated individual with a passion for customer service and enjoy working in a fast-paced environment we want to hear from you! Apply now to join the ValueAdd Research and Analytics Solutions LLP team as a Remote Chat Agent.

Requirements

Excellent written communication skills

Strong problem-solving abilities

Ability to multitask and prioritize tasks effectively

Previous customer service experience is a plus

Proficiency in using online chat platforms

Required Skills:

Excellent written communication skills Strong problem-solving abilities Ability to multitask and prioritize tasks effectively Previous customer service experience is a plus Proficiency in using online chat platforms

Required Education:

Excellent written communication skillsStrong problem-solving abilitiesAbility to multitask and prioritize tasks effectivelyPrevious customer service experience is a plusProficiency in using online chat platforms

This is a remote position.ValueAdd Research and Analytics Solutions LLP is seeking a Remote Chat Agent to join our dynamic team in the Outsourcing/Offshoring industry. As a Remote Chat Agent you will be responsible for providing exceptional customer service and support through online chat. This p...