Case Intake Coordinator
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Job Location:
Boca Raton, FL - USA
Yearly Salary:
$ 50000 - 55000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
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Position Summary:
Florida Atlantic University is seeking a Case Intake Coordinator - Boca Raton FL.
The Case Intake Coordinator reports to the Office of Civil Rights and Title IX (OCR9) Executive Director and Associate Director on all compliance intake and investigative matters under the OCR9 purview. Coordinates the intake and assignment of all OCR9 reports and complaints filed to ensure cases are moved through the workflow in a timely manner. Ensures FAU maintains compliance with Title VI VII and Title IX laws (state and federal) as well as university policies and procedures. The Case Intake Coordinator works closely with the OCR9 investigative team to determine which reports fall under the offices jurisdiction.
Summary of Responsibilities:
Oversees the online University reporting database and manages the OCR9 case reporting log.
Manages intake processing and assignment of all Title IX and Civil Rights reports and complaints filed with OCR9.
Works closely with OCR9 investigative team to assess which reports fall within OCR9s jurisdiction.
Responsible for evaluating and analyzing reports and complaints including setting up intake case folders initiating outreach communications and gathering relevant information to determine whether cases proceed to investigation or are redirected to appropriate university departments.
Completes Intake Analysis Safety/Risk Assessments and prepares written analyses of reports and complaints.
Prepares and sends out Notice of Investigation to Complainants and Respondents; Holds Pre-Investigation Meetings with Complainant and Respondent.
Coordinates with Student Affairs FAU PD Victim Services Respondent Services CAPS Employee Relations and other appropriate offices related to Title IX and Civil Rights reports and investigations.
Plans and coordinates interim and informal supportive measures for students and others when appropriate.
Conducts Informal Resolutions as needed.
Provides clear accurate guidance to University community members on OCR9 and Title IX matters.
Demonstrates strong multitasking skills and manages a diverse caseload effectively.
Communicates policies and procedures clearly showcasing excellent oral and written communication skills including strong writing proficiency.
Perform additional job-related duties as assigned.
FAU Benefits and Perks
If Benefits & Perks are important to you then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students staff and faculty FAU offers:
Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family) Dental Vision Life Insurance Flexible Spending plans Employee Assistance Program (EAP) and much more.
State retirement options including tax-deferred annuities and Roth 403(b) plans.
State employees Public Service Loan Forgiveness (PSLF) program.
Sick Leave Pool Program.
Paid time off (eligible employees) including vacation and sick leave 1 personal day 9 paid holidays and paid winter break (at Presidents discretion).
Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty the EESP program may be extended to spouses and dependent children (eligibility rules apply).
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Minimum Qualifications:
Masters degree from an accredited institution in an appropriate area of specialization; or a bachelors degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.Preferred Qualifications / Skills:
Experience working within the Higher Education industry.
ATIXA training certification.
Trauma-informed training.
Salary:
$50000 - $55000 per year.College or Department:
Office of University Compliance: Office of Civil Rights and Title IXLocation:
Boca RatonWork Days and Hours:
Monday - Friday 8 a.m. - 5 p.m.Application Deadline:
Special Instructions to Applicant:
APPLICATION DOCUMENTS REQUIRED:Resume
Cover letter
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official sealed transcripts and original NACES evaluation if applicable sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II) motor vehicle check credit check reference checks alcohol and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at or send an email at To contact Human Resources please call . For communication assistance call 7-1-1.
Required Experience:
IC
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
Florida Atlantic University (FAU) is a student-centered public research university committed to empowering students who want to make a difference.
